Great businesses don’t just provide a great product; they also provide great service. One metric of customer service is responsiveness to buyers. On MorphMarket we capture this in the Responsiveness Rating and Average Response Time.
We've just added several features related to Seller Responsiveness Metrics.
- Responsiveness is now shown on the Store Page
- New tools to help sellers locate and respond to messages needing a reply
Read all about it here: https://community.morphmarket.com/t/seller-responsiveness-metrics/2488