Account Security Tips

At MorphMarket, we take security seriously, and we want to make sure you’re taking the right steps to protect your account.

If you notice suspicious activity on your MorphMarket account, such as messages you did not send, or an unfamiliar two-factor authentication (2FA) device being added, it’s likely that your login credentials were compromised in a data breach from another website . Hackers frequently steal email addresses and passwords from breached websites and try those same credentials on other platforms, including MorphMarket.

If you’ve reused your password across multiple sites, this could be how they gained access to your account, and they are also likely trying to, or have already, gain access to your other accounts across the internet.

To prevent this from happening, we strongly recommend:

• Changing your password frequently reduces the risk of unauthorized access.
• Never reuse passwords across multiple sites. If one site gets hacked, your MorphMarket account stays safe. If you’ve used your MorphMarket password elsewhere, your account here is at risk. Every site should have a unique password. We recommend using tools like 1Password to help manage this securely.
• Using a Dedicated Email for MorphMarket to limit the chances of your login being compromised through other breaches.
• Visit Have I Been Pwned to see if your email has been exposed in a data breach and find out which sites leaked it.
• Enabling Two-Factor Authentication (2FA) adds an extra layer of security, ensuring that even if someone gets your password, they can’t access your account without your verification code. Users with 2FA enabled have never been hacked on MorphMarket, even if their email and password are found in a data breach from another site.
  Learn how to enable 2FA here: MorphMarket 2FA Guide .

You can update your password from your User Profile Settings page.

If You No Longer Have Access to Your Account

If a hacker has locked you out, contact our support team immediately by emailing support@morphmarket.com for assistance in regaining control of your account. Our team will work to verify your identity and help you secure your account, and remove any unauthorized access.

Important Reminders:

• Regularly update your computer and mobile device software to patch security vulnerabilities.
• Use antivirus and anti-malware tools to detect and prevent threats.
• Avoid logging into your account on shared or public computers.
• Hackers sometimes send fake emails pretending to be from MorphMarket to trick you into revealing your login details. Always verify links before clicking and avoid entering your password on suspicious pages.Look for:
  • Email addresses that are slightly misspelled or don’t match official MorphMarket domains.
  • Urgent messages demanding immediate action to prevent account suspension or loss of funds.
  • Links that redirect you to a page that looks like MorphMarket but isn’t.
• You alone are responsible for your password and user ID security. While we provide tools to help you secure your account, we can only assist in mitigating the risks beforehand. Following the recommended steps is vital for maintaining the safety of your account.
• Have I Been Pwned and 1Password are simply recommended tools for enhancing your online security. MorphMarket is in no way affiliated with or responsible for the services provided by these platforms, and their use is not mandatory. They are provided as helpful suggestions for users looking to improve account security.

If you need any assistance, please reach out to our support team by emailing support@morphmarket.com .

Don’t wait until it’s too late, secure your account today!