Animal House Pets & Supplies
Joined on May 03, 2019
59 Followers
Joined on May 03, 2019
59 Followers
About
We are a small, family-owned pet store located in Mukwonago, Wisconsin, specializing in reptiles, small animals, and birds. Our top priority is ensuring the health and well-being of our animals by providing clean, enriched living environments. We are committed to offering our customers healthy, affordable pets and expert care advice.
✨ LIVE ARRIVAL GUARANTEED! ✨
Have questions? We’re happy to help!
📞 Call us: (262)-363-7387
📧 Email us: animalhouseexotics@gmail.com
🌍 Visit our website: animalhousepets.net
Come find your perfect pet today!
Policy
Shipping Policy
All shipments of live animals are via FedEx priority overnight. There are no exceptions.
Shipping is flat rate $65 for MOST reptiles, $45 for inverts, and $40 for Wisconsin residents. Orders over $1,000 receive free shipping.
We are not responsible for delays due to conditions out of our control. i.e. weather and carrier delays.
If morning temperatures are over 85F or below 40F, shipment must be held for pickup at your local FedEx HUB for live arrival guarantee. If you need help identifying your local HUB, please contact us.
Any shipments not addressed to the HUB, outside of acceptable temperatures, will be void of any Live Arrival or Health Guarantee.
FedEx print and ship centers do not qualify as a HUB, and live animal shipments to them, are in violation of their terms of service.
There are no refunds for shipping charges in any cases.
Any in store pickups, will be held for 24 hours when not paid in full. If you need more time, please contact us to schedule a pick up.
Any in store pickups, will be held for 7 days when paid in full. If you need more time, please contact us to schedule a pick up.
Live Arrival & Health Guarantee.
All shipments come with a Live Arrival Guarantee (see above for conditions).
Any DOA's must be reported with pictures taken of deceased animal within 2 hours of arrival. Failure to report DOA will void any live arrival guarantee.
DOA's will be replaced with the same animal. If there are no replacements, a refund will be issued.
Any cancellation of orders will have a 25% fee (excluding shipping costs), for potential missed sales.
