CatAleah's Critters

Store Policy

Here is the current Terms of Sale/Service (TOS).

Please only inquire if you are 18 years or older, or have a parent’s permission and involvement in the gecko or animal purchase.

As far as payment goes, I only accept cash, Square, cashier's check, or Paypal. Tax and app fees (such as PayPal's fees) will be added to the final purchase amount.

Situations differ, but typically I will only hold an animal for up to two months after a 50% deposit is given, or until safe shipping weather (if you’re purchasing an animal that needs to be shipped) and is paid in full (and up to 3 months after that except for extenuating circumstances.) I usually only accept deposits or consider short term payment plans if the price of the gecko or animal is over $800. Should you fail to attempt to retrieve your animal after two months of holding without confirming a longer holding period, your sale will be void and no refunds will be given. (This is of course if we are not holding out for safe weather. I will hold a gecko for safe shipping weather for as long as it takes if you have paid in full!) Extensions on shipping can be made if needed, but must be discussed and agreed upon beforehand.

All payments and deposits are NON-REFUNDABLE unless something happens to the animal while in my care. If that were to happen, I would either offer a refund or credit towards another animal of your choosing. However once the animal leaves my hands, responsibility goes towards the buyer and the shipping company if the animal is being shipped. (Gender of animals is not guaranteed unless the animal is a PROVEN breeder, but I will give my best guess if it is possible to.) If you want to see extra photos to make sure that the animal you are purchasing is what you expect, please request these photos before the purchase is confirmed as deposits and payments are non-refundable.

SHIPPING: For geckos and reptiles, I ship through reptile-certified carriers such as Reptiles2U and ShipYourReptiles who ship overnight priority via FedEx. Before I ship, I will check with you on where you’d prefer the animal be shipped. Buyer pays all shipping and service costs. We will both confirm it is safe weather for shipment (above 50 degrees F and below 85 degrees F both ways) before shipping out the gecko. If something happens to the gecko while in shipment, it is out of my control however some carriers offer live arrival guarantee for an additional price that can be discussed before shipment. If you receive your gecko and believe something is wrong, let me know within the first HOUR of receiving the gecko or any credit / live guarantee that was agreed upon is void.

Any of these terms are subject to change and I reserve the right to refuse any sales. If you have any questions, please shoot me a message! :) Let’s talk animals!

MorphMarket's Default Store Policy specifies any terms which have not been overridden by this Seller's stated policy.