Cutshall's Scaled Creations

Basic Member

Joined on May 01, 2023

12 Followers

Basic Member

Joined on May 01, 2023

12 Followers

Ratings

5.0 (2)


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Daniel Lee Cutshall

North Carolina, USA

Other

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Regional Shipping

Local Pickup

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Gained 10 followers on their store profile

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About

We are a military family-owned business. That strives to make every customer feel like family. We are also here to produce the highest quality of reptiles. No matter how big or small your question is we are always here to answer them.

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Store Policy

-How to Order
Please text, email, message us on Facebook or Morph Market to place an order.
Payment & Deposit Information
Payment in the form of PayPal (friends and family), Zelle, and Venmo are accepted and CashApp. We also accept money orders but the money order needs to be cleared first before the animal is shipped.
Deposits are non-refundable unless we fail to produce said animal. Deposits are 25% of the list price for the animal. Please do not send a deposit unless you are committed to purchasing the animal.

- PAYMENT PLAN TERMS
We offer payment plans for all animals. The deposit amount is 25% minimum. Full payment must be complete within 90 days from the time of deposit or unless other plans are discussed and agreed upon. You must complete your current plan before beginning another one. Payment plan payments are nonrefundable.
*Please do not enter into a payment plan agreement unless you intend to complete it because there will be no refunds on payments made for incomplete payment plans.

-HOW DO I BEGIN A PAYMENT PLAN?
To begin a payment plan, please get in touch with us thru text, email, Morph Market or Facebook. Please tell us the ID number and title of the animal you want to reserve. We will structure your payments any way you want. So also, please tell us how you want the payments. For example, $100 per month or $200 per week. Whatever works for you is fine with us if the plan is complete within 90 days or unless discussed and agreed upon otherwise. When you finish, we will need you to contact us to arrange a shipping date.

-LIVE ARRIVAL GUARANTEE AND SHIPPING
All animals are guaranteed to arrive alive, in good condition, and correctly sexed. Flat rate shipping is $80 unless otherwise discussed. We use Ship Your Reptile and their insurance policy for live arrival. The Live Arrival guarantee is VOID if we are provided incomplete or erroneous shipping information or if being shipped to your home or you miss the delivery date/time. Remember, these are live animals. Please be thorough and provide us with complete and correct shipping information so that your shipment will arrive at the scheduled time. Shipping Information All live animals are shipped using FedEx priority overnight shipping. We prefer to ship to a FedEx hub if there is one close enough. As this helps mitigate any unforeseen delivery issues. Live animals are only shipped on Tuesday and Wednesday of each week. Unless holidays are involved, shipping could be postponed. These are the days that Ship Your Reptiles recommends. All shipping recommendations will be through Ship Your Reptiles to ensure the safest environment to ship your reptile. IMPORTANT: AN UNBOXING VIDEO MUST BE SENT TO US. EITHER AN UNBOXING AT THE FEDEX STORE OR AT HOME OF YOU OPENING THE BOX FOR THE FIRST TIME. TO SHOW THE ANIMAL HAS ARRIVED ALIVE AND WELL.

-Cutshall’s Scaled Creations Customer Service
All Cutshall’s Scaled Creations reptiles are Captive Bred at our facility. Therefore, the babies we sell are generally very tame and friendly. Most temperament problems are very short-term and will resolve once the animal adjusts to its new environment. Feeding issues can arise when a reptile is moved into a completely new environment. We take these very seriously and will be here every step of the way to help resolve these issues. We take our relationship with our customers as the top priority. We will do everything in our power to ensure you and your new reptile are taken care of.
-REFUNDS
We cannot offer cash or credit card refunds for any reason, exchange only. No refunds on any payments. Any disputes must be handled outside of the credit card chargeback process. All returns of live animals are strictly at our discretion. We cannot guarantee your husbandry practices, and therefore there is no guarantee longer than 24 hours. We must be notified within 24 hours of any concern for an exchange to be considered. Once an exchange is agreed upon, we will send you an invoice for the shipping payment to be made prior to us sending the return labels. In case there are no other reptiles we can exchange, we will give you a 25% discount on your next reptile with us.

MorphMarket's Default Store Policy specifies any terms which have not been overridden by this Seller's stated policy.

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Listings

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