Store: Ms. Understood Exotics

  • Overall Ratings Score: 5.0 (9)
  • Percent Positive: 100% from all time
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 0 1 9
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 9
Seller communication 9
Shipping time 9
Shipping packaging 9
Below is feedback left by buyers about this user.
Everything went fairly smooth. Communication was quick and the snake I received was the one shown in the ad. He arrived safe and sound and is healthy and beautiful. I would buy from Austin again. - Jun. 21, 2024
Rating by a***s for Ivory Scaleless Head DH Albino Pied Ball Python
Beautiful spied one of the easiest purchases I have made on here she came in looks healthy - Sep. 27, 2023
Rating by r***e for Female Spied Het Albino Ball Python
Nothing wrong Tegu was a beautiful addition to us - Jul. 27, 2023
Rating by e***s for Red Tegu Argentine Tegus
Amazing breeder and a pleasure to do business with. Fast shipping and communication. 10/10 - Jul. 06, 2023
Rating by l***n for Female Spider DH Pied Albino Ball Python
Amazing customer service! - Jan. 16, 2023
elmorea85 replied: Thank you for purchasing one of our animals. We really appreciate your feedback, and hope you get to enjoy your Ball Python for many years! - Jan. 16, 2023
Rating by m***n for Albino 66% Het Pied Ball Python
Courteous, responsive, and very easy to work with. FedEx gave us a hassle but it was not a major setback. The snake herself is very healthy and calm, just delightful; she seems like she’s either been socialized some already or is just very sweet. A+! - Jan. 13, 2023
elmorea85 replied: Thanks for your message. We do socialize all of our snakes, but this one in particular, has been docile since day one. We're happy she's ended up with someone who will appreciate her demeanor. Reach out if you ever need anything. - Jan. 13, 2023
Rating by d***m for Spied Het Albino Female Ball Python
Very friendly and easy to get in touch with. All questions were answered in a timely manner. Respectful and makes the customer feel like a top priority. Seriously could not ask for a better breeder! - Jan. 13, 2023
elmorea85 replied: We really appreciate your feedback. We're happy you've had a positive experience and we hope to be here for you for all of your future reptile endeavors! - Jan. 13, 2023
Rating by e***e for Spied (Female) "White Wedding" Ball Python
Very communicative, helpful, and knowledgeable seller! Adorable, healthy, sociable snake! All around great experience! - Nov. 17, 2022
elmorea85 replied: You've been a great customer. Thank you for your business! - Nov. 17, 2022
Rating by s***c for Orange Dream Spied Ball Python
I had A great experience purchasing from ms.understood exotics, they where very helpful answering all of my questions and the process was very smooth, I will definitely be doing business with them in the future. - Nov. 17, 2022
elmorea85 replied: Thank you for the kind words. We can't wait to watch your reptile room grow. - Nov. 17, 2022
Rating by t***3 for BEL (Female) Ball Python