TAGs Arachnids
Joined on Oct 24, 2022
30 Followers
Joined on Oct 24, 2022
30 Followers
Ratings
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Glenn Ledea
Zephyrhills, FL, USA
PayPal Goods & Services, Venmo, Apple Pay
Regional Shipping
Local Pickup
About
We are a family owned and operated company. We pride ourselves on breeding quality genetics. Quality Comes First. Our goal is to ensure the customer’s satisfaction and a positive experience with us here at TAG.
Store Policy
Payments, Deposits and Refunds
Deposits are non-refundable if Buyer backs out of a deal. Any amount paid by Buyer that is defined as a "deposit" in the ongoing transaction is considered a non-refundable deposit. If Seller does not specify that additional payments are non-refundable or sales are final, or does not specify the percentage of a full payment that represents the non-refundable portion, that amount shall not exceed 10% of the asking price.
If Seller backs out of a deal that Buyer has paid money into, Seller is responsible to pay back 100% of the money, including any portion labeled as non-refundable. Seller must also refund any additional amounts paid by Buyer for the shipping label.
If Seller fails to ship the order for more than 7 days after final/full payment and does not communicate that delay (e.g., weather conditions) to the Buyer, then the Seller may forfeit all rights to any non-refundable portions and owe the Buyer a 100% refund if/when they ask for it, subject to MorphMarket’s discretion.
If Seller goes 10 days or more without a response to Buyer that has given them money and not yet received the animal, then the Seller may forfeit all rights to any non-refundable portions and owe the Buyer a 100% refund if/when they ask for it, subject to MorphMarket’s discretion.
SoL for non-delivery of animal(s) is 60 days from the expected delivery date OR 90 days from final payment if no delivery date has been agreed upon.
Animal Attributes
Seller guarantees that the animal being delivered is exactly the one represented in the ad, unless otherwise stipulated in the ad with the use of an official Representative Photo.
If Seller ships the wrong animal as proven by Buyer, they are responsible for FRR if they cannot send out the original animal. If they can ship out the original animal, they are responsible for all additional shipping fees, both the new animal shipment and the return of the other.
Claim Period is 4 hours and Return Period is 1 week.
Seller is required to provide accurate genetic information on all animals sold. However, many genetic traits cannot be proven or disproven in a dispute situation. Those that can be proven should have been recognized by the buyer from the outset.
Buyer bears a responsibility to know and recognize traits they intend to purchase, including asking for more pictures and lineage information as needed.
MorphMarket is unlikely to moderate disputes over genetic traits that should have been investigated by Buyer.
Seller guarantees the sex of the animal being delivered, unless clearly stated on the ad that the sex is unknown or not certain.
Temperature-sexed offspring are not guaranteed.
If Seller ships a wrongly-sexed animal as proven by the Buyer, they are responsible for FRR.
Claim Period is 7 days and Return Period is 1 week.
Seller guarantees that the animal delivered will be at least 80% of the advertised weight and length. (For this reason it’s recommended to advertise the “dry” weight).
If the animal received is less than 80%, as proven by the Buyer, Seller is responsible for FRR.
Claim Period is 4 hours and Return Period is 1 week.
SoL for disputes involving Animal Attributes is 60 days from the date the animal was received.
Animal Health
Seller guarantees the animal was shipped out in a healthy state and shipped according to all FedEx rules and regulations.
Seller IS responsible for shipping delays and mishaps (which should be rare with good shipping practices and offset with shipping insurance). If an animal dies or is lost due to an unforeseeable shipping mishap, seller is responsible for FRR.
This does not include issues caused by the buyer (e.g., wrong address given, door not answered when delivery is attempted, etc.).
If an animal dies or is lost due to Seller negligence in shipping then Seller is responsible for FRR.
SoL for disputes involving shipping mishaps is 60 days from the date of the original shipment.
If the animal is substantially sick or injured as proven by the Buyer (with photos and videos, as needed) then Seller is responsible for FRR.
Claim Period is 4 hours and Return Period is 1 week.
This kind of claim can be difficult to prove. Disputes involving illness or injury will only be mediated by MorphMarket if substantive evidence is provided immediately with the submission of the Incident Form. This evidence includes:
Photos and/or video that clearly demonstrates the health concern involved.
Screenshots, with timeline included, that proves Seller was notified within the 4 hour window of Buyer receiving the animal.
Mites do NOT fall under the definition of "substantially sick or injured."
A dispute based solely on the arrival of mites in a shipment will not be mediated by MorphMarket.
Buyers that receive mites in a shipment should leave a negative public rating for the Seller.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
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