Haze Serpents

Store Policy

⦿ Payment Methods
Accepted methods of payment include Zelle, Cash App, PayPal, Venmo, bank wire transfers, and cash (local pickup/shows). All methods will need to clear the bank before an animal is shipped.

⦿ Payment Plans
Payment plans are welcomed and determined on a case-by-case basis. A typical payment plan can be started with a non-refundable 25% deposit, ranging from 30-90 days depending on the price of the animal. Please inquire in regards to specific animals. No holds will be placed on animals without a deposit. Shipping will not occur until the full agreed upon amount is received from the payment plan. If at any time you feel like you cannot complete a payment plan, I will allow the amount paid thus far to be transferred to a different animal of said value.

** IMPORTANT ** You will be considered default on a payment plan if you go longer than 60 days without making a payment, unless special arrangements have been made (communication is key). Unfortunately, if you default on a payment plan you will be required to pay in full upfront in the future. **

⦿ Shipping and Live-Arrival Guarantee
** Hub-to-hub shipping preferred **
Currently, shipping is only offered within the United States. All animals will be properly packed and shipped via FedEx for over-night delivery. Shipping will occur on Monday – Wednesday when temperatures are between 32°F-90°F. In the unlikely event an animal dies during transit, I will replace the animal if possible with one that is equivalent, or issue a credit for the full amount of the purchase price that can be used toward any available/future animal(s). I have the right to request proof of death of the animal, whether that be a video or shipping the animal back. Failure to comply with providing proof of death will void any guarantees. Animals must be shipped to a local FedEx hub for pickup in order for the live-arrival guarantee to apply. This method is the safest and prevents the animal from riding around on the delivery truck where most faults happen that cause delays. If animals are not picked up by noon from the FedEx hub, the customer must assume the risk and the live-arrival guarantee is no longer valid.

⦿ General Information
Customer satisfaction is very important to me. If you are not satisfied with your purchase, please contact me ASAP to discuss how we can ensure your buying experience is a positive one. Every effort will be made to properly sex animals including popping and probing, but please be sure to confirm the sex upon receipt. It is the customer’s responsibility to learn how to properly care for the animals they purchase. I am more than happy to answer any questions to ensure these animals are in the best of care, but cannot be held liable for death that is due to improper care/poor husbandry. By purchasing from Haze Serpents, you agree with all of the above. All sales are final.

MorphMarket's Default Store Policy specifies any terms which have not been overridden by this Seller's stated policy.