Store: Imperial Reptiles & Exotics, LLC
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Overall Ratings Score: 4.9 (136)
- Percent Positive: 95% from all time
- Reciprocated Ratings: 88% over last 90 days
- View Buyer Ratings or Store Profile
Rating Trends
3 months | 12 months | all | |
---|---|---|---|
Positive (5 Star) | 8 | 19 | 129 |
Neutral (3 Star) | 0 | 0 | 5 |
Negative (1 Star) | 0 | 0 | 2 |
Below is feedback left by buyers about this user.
Excellent experience…beautiful milksnake arrived nice and healthy…A+ experience!! - Dec. 20, 2024
imperialreptiles replied:
Thank you!! - Dec. 20, 2024
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p***d
for Cosala Locale Sinaloan Milk Snake
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p***d
for Cosala Locale Sinaloan Milk Snake
Imperial Reptiles are great my corn snake arrived perfectly healthy and warm. - Dec. 18, 2024
imperialreptiles replied:
Thank you!! - Dec. 18, 2024
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k***s
for Reverse Okeetee Tessera Corn Snake
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k***s
for Reverse Okeetee Tessera Corn Snake
Answered all of my questions and sent additional pictures. Arrived safely and in perfect condition. - Dec. 11, 2024
imperialreptiles replied:
Thank you!! - Dec. 11, 2024
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n***e
for Blue Phase Ornate Uromastyx
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n***e
for Blue Phase Ornate Uromastyx
eyerything was fantastic - Dec. 11, 2024
imperialreptiles replied:
Thank you! - Dec. 11, 2024
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a***y
for Baby Leopard Tortoise
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a***y
for Baby Leopard Tortoise
Excellent customer service and a very beautiful healthy animal will definitely use them again buy with confidence - Dec. 11, 2024
imperialreptiles replied:
Thank you! - Dec. 11, 2024
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b***8
for Dumeril’s Boa Dumeril's Boa
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b***8
for Dumeril’s Boa Dumeril's Boa
Excellent all around, start to finish was top notch will definitely be back! - Dec. 09, 2024
imperialreptiles replied:
Thank you!! - Dec. 09, 2024
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b***z
for Plum (Melanistic) White's Tree Frog
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b***z
for Plum (Melanistic) White's Tree Frog
Very Please with everything. Will look to buy from them again. - Dec. 10, 2024
imperialreptiles replied:
Thank you! - Dec. 10, 2024
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e***r
for Thestral - Hypo Leatherback Zero Central Bearded Dragon
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e***r
for Thestral - Hypo Leatherback Zero Central Bearded Dragon
Honestly better than expected. The Amazon Milk frogs were bigger than expected and the price was great since I got them on sale. Would definitely recommended shopping with these guys. - Dec. 11, 2024
imperialreptiles replied:
Love to hear that we surpassed your expectations!! Thank you for the opportunity. We hope you enjoy your Milk frogs! - Dec. 11, 2024
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h***5
for Amazon Milk Frog Other Tree Frog
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h***5
for Amazon Milk Frog Other Tree Frog
The seller was always quick to respond, helpful, and courteous. When my snake arrived the packaging was clearly done with care and thoughtfulness. Very happy all around with my experience and will definitely buy from here in the future. - Aug. 30, 2024
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h***a
for Egg Eating Snake (Gansi) More Colubrid
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h***a
for Egg Eating Snake (Gansi) More Colubrid
The seller was responsive and helpful, and quick to send the invoice and animal. She arrived beautiful and healthy! - Jun. 19, 2024
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t***s
for Calabar Python Other Sand Boa
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t***s
for Calabar Python Other Sand Boa
Beautiful, unique animal. Very happy with the purchase. Thank you! - Jun. 15, 2024
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-***-
for Guyana Boa (Bcc) Boa Constrictor
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-***-
for Guyana Boa (Bcc) Boa Constrictor
Entire process was extremely smooth. Both snakes looked good, packaged well. I will reach out to them in the future. Thanks guys - May. 10, 2024
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r***1
for Guyana Boa (Bcc) Boa Constrictor
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r***1
for Guyana Boa (Bcc) Boa Constrictor
Awesome skink and rare to find so I'm very happy and will definitely be back to check out their selection! - Apr. 29, 2024
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i***s
for Muller’s Skink More Skink
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i***s
for Muller’s Skink More Skink
Good communication with a smooth and easy transaction. Prompt shipping. I am happy with my new boa. I would gladly do business again. - Apr. 25, 2024
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b***5
for Garden Phase Amazon Tree Boa
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b***5
for Garden Phase Amazon Tree Boa
Very happy with my experience with this seller. Great communication and service, as well, my animals were exactly as described. I will definitely purchase from them again in the future. - Apr. 17, 2024
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e***r
for “Merauke Locale” Indonesian Mangrove Monitor
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e***r
for “Merauke Locale” Indonesian Mangrove Monitor
I ordered some anoles from Imperial reptiles and I couldn’t be more pleased with the purchase, the animals looked amazing all really healthy and alert. The communication was also amazing they replied super quickly and very professional. - Apr. 17, 2024
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s***l
for Bronze Anole (Anolis Aeneus)
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s***l
for Bronze Anole (Anolis Aeneus)
. - Mar. 14, 2024
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e***s
for Red Amazon Tree Boa (LTC)
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e***s
for Red Amazon Tree Boa (LTC)
I love working with Imperial Reptiles, it was my second time doing business with them and I was very pleased both times. Great people, healthy animals, professional service. I would happily do business with them again once again! - Mar. 15, 2024
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d***e
for Black Roughneck Monitor
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d***e
for Black Roughneck Monitor
Very smooth transaction and communication. No worries purchasing from this seller from my experience. My monitor came perfectly packed , active, and as described. If they get more in, I will be purchasing again. - Mar. 07, 2024
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e***r
for “Warsior Locale” Indonesian Indicus Mangrove Monitor
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e***r
for “Warsior Locale” Indonesian Indicus Mangrove Monitor
Outstanding snake and people. Will buy from again - Feb. 13, 2024
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b***s
for Vietnamese Blue Beauty Snake Beauty Rat Snake
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b***s
for Vietnamese Blue Beauty Snake Beauty Rat Snake
Great purchase. Arrived on time jus like described on the post. I’ll definitely order from them again - Dec. 05, 2023
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k***8
for Veiled Chameleon
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k***8
for Veiled Chameleon
They answered all my questions, were quick to ship and had great packaging. I understand that this animal was wild collected and the photo was an example. I just wish that the seller had communicated the extent of how scarred up the animal was prior. - Oct. 21, 2023
imperialreptiles replied:
We apologize for any miscommunication regarding the condition of the animal. We strive to provide accurate information to our customers. We sent our largest boy and best feeder as requested. Thanks for your positive feedback. - Oct. 21, 2023
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i***s
for Blonde Hognose Snake More Colubrid
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i***s
for Blonde Hognose Snake More Colubrid
Exhalent seller. My snake is friendly. Will be buying from them again - Sep. 12, 2023
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b***g
for Mexican Fire Leg Tarantula (Brachypelma Boehmei)
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b***g
for Mexican Fire Leg Tarantula (Brachypelma Boehmei)
So happy with Imperial Reptiles and Exotics. Everyone I spoke with in my quest to find a Chubby Frog were friendly and helpful. Excellent communication and shipping updates. (Long overnight journey across the US.) Highly recommend! - Jun. 21, 2023
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r***g
for Chubby Frog Other Frog
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r***g
for Chubby Frog Other Frog
Perfect transaction. Will definitely do business again. - Mar. 30, 2023
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a***z
for Tangerine Albino Honduran Milk Snake
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a***z
for Tangerine Albino Honduran Milk Snake
Breeder was knowledgeable and answered all my questions. Really seemed to be concerned that I know how to take care of my lizard. - Dec. 27, 2022
imperialreptiles replied:
Thanks for the feedback! - Dec. 27, 2022
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b***t
for Savannah Monitor Adult
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b***t
for Savannah Monitor Adult
Animals arrived as expected and were packaged well. Animals were in good health upon arrival and couldn't be happier with the entire experience!! - Dec. 03, 2022
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e***s
for Borneo Cat Gecko More Gecko
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e***s
for Borneo Cat Gecko More Gecko
The only issue was the price difference. They had it listed for $99 less on Morphmarket than what they were selling it for on their website. I still made the purchase because I knew that this company was reputable and the lizard was healthy. - Sep. 05, 2022
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d***1
for Frilled Dragon More Lizard
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d***1
for Frilled Dragon More Lizard
Purchased their male mosaic florida king. He came in totally healthy and I am very pleased. These snakes are absolutely beautiful, the older they get the more colorful they get so I can't wait to see how he looks when he's an adult! - Aug. 24, 2022
imperialreptiles replied:
So happy you are happy! We look forward to hearing about your snake as he gets older. Thank you so much ! - Aug. 24, 2022
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j***7
for Mosaic Florida Kingsnakes
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j***7
for Mosaic Florida Kingsnakes
Speedy response and delivery, thank you! - Aug. 18, 2022
imperialreptiles replied:
Thank you so much Cheryl! I hope you enjoy your big baby :) Looking forward to doing business again with you in the future. - Aug. 18, 2022
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a***s
for Colorado River Toad
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a***s
for Colorado River Toad
They seemed very knowledgeable and was extremely helpful. They definitely want what’s best for the animals and worries about their safety. 10/10 would recommend. - Aug. 13, 2022
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a***s
for Blizzard Leopard Gecko Adult
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a***s
for Blizzard Leopard Gecko Adult
When purchasing off the website pictures are not the same as the animal. updated pictures of exact animal is helpful - Jul. 27, 2022
imperialreptiles replied:
Thank you for your feedback! We keep our animal prices low by not taking individual pictures of every animal. We take pictures that are good representatives of the animals we have for sale. We are more than happy to provide pictures on request - Jul. 27, 2022
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m***n
for Albino Ball Python
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m***n
for Albino Ball Python
IT WAS PERFECT! Thank you so much to Jes and Mel and all of Imperial Team for answering all my questions and helping me with everything I need. My two Sulcata tortoises arrived perfectly.They did so wonderful and would definitely recommend to anyone - Jul. 19, 2022
imperialreptiles replied:
So happy you like your new babies! It was a pleasure to help you pick the perfect new family members. Thank you so much for the compliments! - Jul. 19, 2022
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s***a
for Sulcata Baby Sulcata Tortoise
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s***a
for Sulcata Baby Sulcata Tortoise
My corn snake baby arrived early and was exactly like the picture. Able to communicate with seller great timely manner - Jul. 15, 2022
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j***9
for Classic Corn Snake Baby
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j***9
for Classic Corn Snake Baby
Nice - Jul. 12, 2022
imperialreptiles replied:
Thank you for your purchase! We are looking forward to working with you in the future :) - Jul. 12, 2022
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f***e
for Diablo Blanco- Snake Eyes Leopard Gecko
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f***e
for Diablo Blanco- Snake Eyes Leopard Gecko
Bad ass - Jun. 28, 2022
imperialreptiles replied:
Pleasure working with you! We hope you enjoy your scorpion - Jun. 28, 2022
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b***8
for Emperor Scorpion
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b***8
for Emperor Scorpion
Well packaged and healthy. Seller communicated in a clear and timely manner. - Jun. 26, 2022
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e***1
for Emperor Scorpion
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e***1
for Emperor Scorpion
Excellent Geckos - May. 20, 2022
imperialreptiles replied:
Thank you, enjoy them! - May. 20, 2022
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t***s
for Striped Whiteout Oreo Patternless AFT African Fat-Tailed Gecko
This was one of the best experiences I’ve ever had getting an animal. I placed my order in the middle of the day and my package came the next morning. The animal was completely unharmed and not stressed at all. - May. 21, 2022
imperialreptiles replied:
Hi Aydan, I am glad your new hognose arrived safely. We appreciate your support and feedback! - May. 21, 2022
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a***1
for Normal Baby Hognose Western Hognose
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a***1
for Normal Baby Hognose Western Hognose
My Green Tree came packed well and is very healthy, seller communication was excellent. - May. 18, 2022
imperialreptiles replied:
thank you so much for your order!! - May. 18, 2022
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r***7
for Red Neonate Biak Green Tree Python
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r***7
for Red Neonate Biak Green Tree Python
Thank you for our beautiful geckos! - Apr. 30, 2022
imperialreptiles replied:
Anytime! Enjoy - Apr. 30, 2022
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c***y
for Tangerine Amel Stripe African Fat-Tailed Gecko
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c***y
for Tangerine Amel Stripe African Fat-Tailed Gecko
Amazing seller to work with. Great communication. Highly recommend. - Mar. 19, 2022
imperialreptiles replied:
Thank you for your feedback! - Mar. 19, 2022
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w***n
for Double Het Caramel Oreo African Fat-Tailed Gecko
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w***n
for Double Het Caramel Oreo African Fat-Tailed Gecko
I have no complaints. The communication was good, the staff were friendly, and my african fat tail gecko was so well packaged he did not drop his/her tail and they were not any colder than 80 degrees despite it being winter. - Feb. 15, 2022
imperialreptiles replied:
Thank you Joni for the positive feedback. We look forward to hearing from you soon with updates on your aft! - Feb. 15, 2022
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j***7
for African Fat Tail Gecko Striped African Fat-Tailed Gecko
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j***7
for African Fat Tail Gecko Striped African Fat-Tailed Gecko
The frogs are beautiful and healthy and I appreciate that the seller took time and watched the weather before shipping out the frogs to make sure they were safe from cold weather - Feb. 03, 2022
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c***e
for Amazon Milk Frogs Other Tree Frog
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c***e
for Amazon Milk Frogs Other Tree Frog
Snake was healthy and arrived on time. There are still 3 recent messages on MM that haven't been responded to. If you're trying to get a hold of them just call. Still not sure when the animal ate last... Wasn't awful but I won't buy from them again. - Oct. 30, 2021
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m***s
for Super Enchi Butter Ball Python
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m***s
for Super Enchi Butter Ball Python
The baby Cumingi water monitor arrived super healthy, and is a beautiful pet. - Oct. 02, 2021
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v***5
for Cumingi Water Monitor
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v***5
for Cumingi Water Monitor
Asked questions..never bothered to answer me..animal was nice 👍 - Aug. 25, 2021
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h***s
for Toad Head Agama More Lizard
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h***s
for Toad Head Agama More Lizard
Could not ask for a better experience from this seller and the dragon is a heart stopper she is so beautiful! - Aug. 26, 2021
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d***0
for Red Leatherback Het Hypo Trans Central Bearded Dragon
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d***0
for Red Leatherback Het Hypo Trans Central Bearded Dragon
Seller did not ship on agreed day. Shipped almost a week early and caused some major issues on my side. Seller apologized, but that didn’t fix the issue. Better communication on their end should have stopped this issue from happening. - Jul. 24, 2021
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s***5
for Albino Nelson's Milk Snake
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s***5
for Albino Nelson's Milk Snake
They were great to deal with! Very responsive. I picked up the animal & it looked exactly as pictured. Great facility, super clean, Alex & Josh were also super helpful in getting started with a new type of python for me. - Jul. 18, 2021
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j***5
for Biak (Yellow/Green) Green Tree Python
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j***5
for Biak (Yellow/Green) Green Tree Python