Castle Reptiles LLC
Joined on May 23, 2019
27 Followers
Joined on May 23, 2019
27 Followers
Ratings
View Details
Jonathan Harrower
Saratoga, TX, USA
Credit Card, Debit Card, PayPal Goods & Services, Venmo, Zelle, CashApp, Cash
Regional Shipping
Local Pickup
About
Small Family owned breeder that specialize in Burmese Pythons, Ball Pythons, and Reticulated Pythons. We believe in selective captive breeding to produce the best looking and healthiest animals we can.
Store Policy
Live Arrival And Health Guarantee
We stand behind the quality and health of our animals! We guarantee that all animals heading to their new homes are healthy, eating, and parasite free. All animals are back by a 100% live arrival guarantee. If any issues are present at delivery within the guarantee window we will do everything in our power to make it right. We are also here to help at any point during ownership!
Home Delivery
For our live arrival guarantee a member of the family over 18 must be home on the first delivery attempt, failure to receive the animal on the first attempt voids our live arrival guarantee.
Fedex Ship Center Pickup
When shipping to a Fedex Hub for pickup, the animal must be picked up within 2 hours of being notified by Fedex that the package is ready. Failure to do so voids our live arrival guarantee. Time starts from notification of “Pick Up Is Ready”.
Genetic and Sex Guarantee
Genetic Guarantee
Genetics are guaranteed as labeled, in the event that we believe the animal may have extra genes, they will be labeled as possible as well as the parents genetics. Hets will be listed as either 100% het or possible het. On possible hets or possible genes there will be no genetic guarantee. This is just acknowledgment of the possibility of the gene being present.
Sex Guarantee
We guarantee that all animals have been sexed correctly. In the event that we have made a mistake, we will give the buyer a choice of, refund difference in price, if possible replace with correct sex, or refund once the animal has been returned.
Shipping
Shipping is completed through Redline Shipping, Currently we are only Shipping Monday-Wednesday for Tuesday-Thursday delivery. Shipping usually ranges from $50-$150. Please contact us for a specific quote for the animal you are interested in.
We currently ship anywhere in the lower 48 states. When the weather allows!! We reserve the right to delay shipping as long as we see fit for the safety of the animals. We do not ship to homes when weather is below 32 degrees or above 90 degrees. Shipping times and weather will be discussed after purchase.
Payment and Payment Plans
Payment
We accept payment through PayPal, Zelle, Cashapp, Venmo, on our website, or we can email an invoice to your email address.
Payment Plans
We do offer payment plans on all animals over $300. we do not have a time limit on our payment plans, but we do require a non-refundable deposit and either weekly or bi-weekly payments, all payments made after the deposit will be non-refundable. The deposit will be 25% of the total cost of the animal including shipping. Animals will not be shipped until paid in full!
Returns or Refunds
We do not currently accept returns or process refunds unless the animal is DOA with proof or the animal was the wrong sex.
DOA and What To Do
In the event of a DOA (dead on arrival) we must be notified within one hour of receipt of the animal. The time starts when Fedex notifies that the package was delivered or picked up. If your animals was DOA please contact us via email or text with the following.
4 Pictures of the animal. 1 top down, 1 belly up, 1 of left side, and 1 of right side.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
Listings
1 Ball Pythons
