Cool Moms Snake Co.
Joined on Jul 12, 2021
35 Followers
Joined on Jul 12, 2021
35 Followers
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Kelly Dooley
Broomfield, CO, USA
Credit Card, Debit Card, PayPal Goods & Services, Cash
Regional Shipping
About
We started breeding Ball Pythons in 2020. Truly fell in love with these animals for the endless unique beauty in each one. Our collection is small but we try to focus on high quality genetics.
Store Policy
At Cool Moms Snake Co. every effort will be made to ensure your transaction is a positive one. All animals will be honestly represented and healthy at the time of delivery. Animals will be free of mites and ticks at the time of delivery. Every effort will be made to properly sex animals, but please be sure to confirm the sex upon receipt. If for whatever reason you are not happy with the animal you receive, you must notify Cool Moms Snake Co. within 48 hours of delivery for a refund. The customer will be responsible for all return shipping costs and arrangements. Animals must be returned 100% healthy at the earliest possible shipping date. The animal may be held in quarantine upon return for a few days to ensure it is healthy before refunding the cost of the animal. It is the customer’s responsibility to learn how to properly care for the animals they purchase. Cool Moms Snake Co. cannot take responsibility for a person’s lack of knowledge or poor husbandry skills. If Cool Moms Snake Co. determines that a customer lacks the proper experience or facilities to care for an animal, the transaction will be terminated.
We accept the following forms of payment: PayPal or Venmo. Other payment options will be considered but must be agreed to before sale can be completed. In addition, to avoid adding credit card or PayPal transaction fees to the price of the animal, Cool Moms Snake Co. accepts and recommends that customers use the PayPal Friends & Family option when making payment.
Payment Plans are available, the minimum deposit is 25%. All deposits are non-refundable but can be transferred to another purchase. Please ask if you are interested in an animal. We will always try to work with you, when possible, on payment, shipping or other details.
Prices are subject to change without notice with an exception for any animals for which we have received a deposit.
DOMESTIC SHIPPING
All animals will be shipped through FedEx. Cool Moms Snake Co. guarantees live arrival and takes full responsibility for delivering animals safely to the customer. Cool Moms Snake Co. live arrival guarantee requires hold-for-pick up when shipping through FedEx. If the customer insists on door-to-door delivery, then they must assume the risk and waive their live-arrival guarantee. If the animal dies in transit, Cool Moms Snake Co. will replace the animal, if possible, with an equivalent animal or issue credit for the full amount of the purchase which can be used towards the purchase of any animal. All animals will be properly packed and shipped in a new shipping box. We ship animals in clearly marked boxes in compliance with all applicable rules and regulations.
When receiving an animal shipment through FedEx:
The customer must pick-up the animal shipment at their closest FedEx ship center. This is the safest method of shipment since it avoids the delivery truck where most delivery mishaps occur.
• Shipping rates may vary per shipment, but usually range between $65-$80.
• Customers will be provided a tracking number and should pick-up the animal promptly after it arrives at the customer center and becomes available for pick-up.
• A photo ID is required at the time of pick-up.
• Animals are shipped overnight by FedEx Monday through Wednesday only.
HEALTH GUARANTEE
Animals are guaranteed to arrive healthy and actively feeding at the time of shipment. Any issues must be reported to us within 24 hours after receiving your animal in order for a refund.
GENETIC GUARANTEES
Cool Moms Snake Co. can only guarantee multi-gene animals with a “Theoretical ID”, and that ID will be identified to the best of our ability. We will NEVER intentionally mislead or deceive a customer regarding the genetic make-up of an animal. When hatching multi-gene animals, breeders will identify the combination of genes by making an educated guess based on past experience. In these cases, the genetics can only be verified through actual breeding trials. All customers should understand the risk associated with purchasing an animal with a theoretical or presumptive ID. Sometimes the animal you end up with may prove to have a different genetic make-up than anticipated. This could turn out to be good if the customer ends up with a new or extra genes. Or it could be bad if the customer ends up with less or an undesirable gene. Be sure to understand the difference between definitive and theoretical labels on animals you purchase from Cool Moms Snake Co. or elsewhere. Please contact us if you feel there is any error in a multi-gene ID.
FEEDING ISSUES
All animals will be actively feeding prior to shipping. The shipping process is very stressful on the animal, and it may take several weeks for it to begin feeding regularly again. We will tell you which food type(s) were being offered and can provide advice if you have any issues. Be aware that it is not uncommon for ball pythons to go off feed for extended periods of time.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
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