Old Line State Exotics
Joined on Jun 19, 2021
13 Followers
Joined on Jun 19, 2021
13 Followers
Ratings
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Amber Crain
Maryland, USA
PayPal Friends & Family, Venmo, Zelle, Apple Pay, CashApp, Other
Regional Shipping
Local Pickup
About
Small Hobbiest Breeder. I create what I personally like, not what is the hottest & most sought after morphs.
Looking forward to 2023/2024 for my Ball Python Program.
Feel free to text me with any inquiries. Faster response rates this way! :)
I’m a very open and honest individual. Any questions, feel free to ask. I do believe in having awesome customer service, even with those who do not purchase from you. Creating positive relationships will take you a long way in what you wish to pursue in life.
Store Policy
All policies in place are subject to change as we deem necessary.
We reserve the right to refuse sale to any individual or entity, for any reason.
All animals are described to the best of our abilities on sales post, including any defect (such as a nip, or missing toenail etc.) and genetics. Pictures are taken to represent the structure of the animal. Color of the animal can vary by what device the picture is being viewed on, lighting, and camera being used to take the pictures. We strive to represent our animals as true to life as we can. We do not guarantee gender of any animal of any animal, unless stating otherwise.
We reserve the right to refuse disclosure of photos of the parents of any animal we sell. This is proprietary information and falls under Trade Secret protections. We will always provide genetic information on parentage of a retailed animal purchased through us. This does not apply to animals purchased from a 3rd party, or animals sold in wholesale lots. Animals purchased from a 3rd party are not our responsibility to replace or refund. Please contact the individual the animal was purchased from for assistance.
LIVE ARRIVAL GUARANTEE:
**Shipping to your home/business voids your live arrival guarantee. If the animal arrives DOA, no refund or replacement will be provided.**
The live arrival guarantee only applies if you are present to receive the animal at least 1 hour of delivery to your local hub with a signature of an adult 18+ years of age or older. Temperatures should not exceed 90 degrees or fall below 40 at the connecting hub or the arrival destination.
We absolutely will not ship in inclement weather.
Should there be a delivery mishap, you must provide a photo of damaged box and or dead animal/animals inside the original shipping container. DOA animals must not be removed from the original containers. Photos must be sent within 30 minutes of approved pick up time stamp, while being held at the hub within the 1 hour delivery time. (Total of 1 hour & 30 minutes from time of delivery to your local hub.)
If you are not able to receive the package within these conditions, this voids our live arrival guarantee. Old Line State Exotics is only responsible for replacing/refunding the original purchase price of the animal. This excludes the non refundable deposit, if one was placed, on the animal. Actual shipping cost will be deducted from the refund amount if the refund option is chosen. Replacement animals will be sent out at no additional cost, other than shipping fees. If a package arrives after scheduled arrival time due to an error on FedEx’s part causing the animal to arrive deceased, we will seek a refund for shipping cost and return it to the buyer if it is awarded.
Acts of nature do not count as error on FedEx’s OR Old Line State Exotics part.
HEALTH GUARANTEE:
We provide a 7 day health guarantee on our animals, as long as proper husbandry is being followed. Since this is a live animal, and once they leave our hands we cannot control how they are cared for, we require the new owner to communicate with us if the animal is not settling in well. If you do not communicate with us that you are having an issue and you contact us after the 7 days, we cannot be responsible for the animal’s health. If your animal is acting off, please do not hesitate to contact us through IG, Facebook, or Email accounts for assistance BEFORE you take any action. DO NOT seek the advice of another person, except a licensed exotic vet who specializes with the exact species, or search engine before contacting us. Not adhering to this will void your health guarantee.
If for any reason you decide you no longer wish to have the animal, this is completely at our discretion. We will require you to ship the animal back to us at your expense. A new animal will NOT be sent to you upon receipt of the original one, nor will a refund be issued for it.
In the event of a cancelled purchase on the buyers end, that has nothing to do with the seller, the buyer will not be refunded. No store credit will be applied as well.
WE DO NOT HOLD ANIMALS WITHOUT THE REQUIRED NON-REFUNDABLE DEPOSIT LISTED BELOW.
(Deposit Cost Does NOT Include Shipping Costs)
$399 or less: NOT ELIGIBLE
$400-600: 40% NON REFUNDABLE DEPOSIT
$601+: 30% NON REFUNDABLE DEPOSIT
REMAINING BALANCE DUE WILL BE REQUIRED NO MORE THAN 30 DAYS AFTER THE NON-REFUNDABLE DEPOSIT IS RECEIVED. IF NOT, YOU WILL HAVE FORFITTED THE ANIMAL AND IT WILL BECOME AVAILABLE AGAIN TO THE PUBLIC. NO REFUNDS WILL BE APPLIED.
ANY ANIMAL UNDER $400 WILL NOT BE APPROVED FOR A PAYMENT PLAN, AND THE AMOUNT WILL NEED TO BE PAID IN FULL TO CLAIM THE ANIMAL.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
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