Store: PetroGenetics

  • Overall Ratings Score: 5.0 (186)
  • Percent Positive: 99% from all time
  • Reciprocated Ratings: 41% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 15 88 185
Neutral (3 Star) 0 0 0
Negative (1 Star) 1 1 1

Detailed Ratings

Average Count
Item as described
4
186
Seller communication
4
186
Shipping time
4
186
Shipping packaging
4
186
Below is Negative (1 Star) feedback left by buyers about this user.
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The seller shipped without any heat pack or phase pack in freezing temperatures. The snake arrived, barely alive and half frozen. I temped it at 32 degrees.
I have tried calling & texting the buyer numerous times with no luck. This is the first I'm hearing from them since delivery. I followed all shipping guidelines & offer - Guaranteed 100% Health/live arrival. Buyer is showing no effort to communicate.
Rating by e***y for YB Leopard Pied Ball Python