R&R Gargoyles
Joined on Jun 13, 2020
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Joined on Jun 13, 2020
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About
We are a couple who have began specializing in Gargoyle Geckos. We plan to bring something new to the reptile world within the next few years!
Store Policy
PAYMENT
Payments are excepted through PayPal ONLY at this time. Deposits and payments are non-refundable. Payment plan options are available on animals over $200. In order to place an animal on hold the customer must provide a 25% non-refundable deposit. Deposits may be transferred to another animal within the first week. Animals must be paid off completely within 30 days of the initial deposit.
If no payment is made within 3 days of the due date (determined at time of deposit), and you do not respond to our messages, you forfeit the gecko, and someone else may purchase it. If for some reason you are unable to complete a payment plan, no refunds will be given. You may pick another gecko that is available for sale to replace the one you can't afford. Gecko(s) must be shipped within 1 month of last payment made.
Gecko Tails:
Geckos drop their tails, often for no apparent reason. Because of this, we cannot be held responsible for tails dropped during shipping or while under our care. No refunds will be given for dropped tails.
Temperature Guidelines & Shipping:
Shipping is done with Priority Overnight using Reptiles2you guidelines and packaging. Live arrival can only be guaranteed when temperatures are between 40° (overnight low) and 85°(daytime high) and picked up at your local FedEx Hub. If a reptile has to be held for appropriate shipping weather we will hold free of charge. No cash refunds on late shipments.
Guaranteed Live Arrival:
You must contact us through facebook message, direct message or text within 30 minutes of delivery for guarantee to be valid. No refunds will be made if the gecko is mishandled during the shipping process. We are not responsible for carrier delays. Live arrival guarantee is void in the case of carrier delays. If any unfortunate event happens during shipping and your gecko arrives deceased on arrival, a coupon will be issued for a future purchase on a case by case basis for a decided amount.
There are no refunds on deceased geckos after they have been in your care for more than 24 hours. We must receive 3 pictures of the deceased animal within 30 minutes of arrival for this to be valid. Your Name, address, and local fedex hub address that you send for your shipping label will be copied and pasted just as you send it onto your label. Look over it for mistakes, as we will not be liable for any wrong information that causes your gecko to arrived late.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
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