Store: Robust Reptiles

  • Overall Ratings Score: 5.0 (97)
  • Percent Positive: 100% from all time
  • Reciprocated Ratings: 60% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 4 20 97
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described
5
 97
Seller communication
4
 97
Shipping time
5
 97
Shipping packaging
4
 97
Below is feedback left by buyers about this user.
He looks amazing thank you ! Aja took time to send pictures, provided history, and show that robust isn’t about money but the health and happiness of what they own and produce that care and passion for the hobby comes first ! I highly recommend - Aug. 03, 2023
robustreptiles replied: Oh my goodness thank you so much for the honest review! We appreciate you so much and hope you enjoy joy your baby. If you ever have any questions, you know where to find me! - Aug. 03, 2023
Rating by j***2 for Super Snow Eclipse Leopard Gecko
seller was absolutely amazing!! very kind and communicative. the baby was very healthy and so cute. i would 1000% recommend this seller and buy from them again! - Jun. 07, 2023
robustreptiles replied: Awhhhh thank you so so much for the honest review! We hope you enjoy your baby and if you ever need anything, please do not hesitate to message us! - Jun. 07, 2023
Rating by l***7 for Leucistic Mel Axolotl
Absolutely amazing!! Super helpful - Jun. 01, 2023
robustreptiles replied: Thank you so much for your business! - Jun. 01, 2023
Rating by a***5 for Leucistic Copper Mel Axolotl
It is clear this vendor really cares about their animals. Communication was frequent and clear and I received my axolotl as expected. Definitely recommend this shop! - May. 17, 2023
robustreptiles replied: Thank you so so much for your honest review. I appreciate it and if you have any questions please to not hesitate to message! - May. 17, 2023
Rating by m***6 for MAC Axolotl
Rating by m***6 for MAC Axolotl
What a great seller! My leopard gecko I purchased is healthy and so so sweet! I will definitely be buying from here again. 10/10 - Apr. 16, 2023
robustreptiles replied: Thank you so much for your hones review of our transaction! I hope your baby is doing well and you are too! - Apr. 16, 2023
Rating by r***s for Super Snow Eclipse Leopard Gecko
Excellent service and communication. Highly recommend buying from them. Small business, very friendly and superb axolotls! Will buy from them again! - Apr. 04, 2023
robustreptiles replied: Awh man thank you so much for the review of our transaction! I hope your little guy or gal is doing well and your family is too! - Apr. 04, 2023
Rating by a***d for Wild Axolotl
Rating by a***d for Wild Axolotl
Great breeder! Very informative! My copper baby was exactly what I wanted! - Mar. 04, 2023
robustreptiles replied: Thank you so much and I hope you enjoy your sweet baby! - Mar. 04, 2023
Rating by r***c for Copper Axolotl
Rating by r***c for Copper Axolotl
All of my questions were answered very fast. Great communication. Was happy with this seller and will be buying from them again - Feb. 24, 2023
robustreptiles replied: Thank you so much for your review! - Feb. 24, 2023
Rating by a***s for Super Snow Eclipse Leopard Gecko
Great communication. I bought 3 geckos, and all 3 arrived alive and very healthy. I was very pleased with every part of this purchase. Will definitely be ordering from them again. - Feb. 24, 2023
robustreptiles replied: Thank you so much for your review! - Feb. 24, 2023
Rating by a***s for Super Snow Eclipse Leopard Gecko
Perfect transaction! - Mar. 09, 2023
robustreptiles replied: Thank you so much I hope your big baby is doing well! - Mar. 09, 2023
Rating by b***z for Super Snow Eclipse Leopard Gecko
This was my first time ordering an amphibian Online it went excellent a lot better than I thought it was going there was great communication between parties Thank you so much - Feb. 23, 2023
robustreptiles replied: Thank you so much for trusting us to get your baby to you! Enjoy! - Feb. 23, 2023
Rating by i***e for Copper Axolotl
Rating by i***e for Copper Axolotl
Seller communicated very well. I had no problems whatsoever. I will definitely be buying from them again! - Feb. 24, 2023
robustreptiles replied: Thank you so much for your review! - Feb. 24, 2023
Rating by a***s for Snow Eclipse Leopard Gecko
Being new to the hobby, my experience with Aja made getting a gecko that much more exciting! Plenty of updates and answers to all of my questions, and my girl came to me in perfect condition. Definitely an amazing breeder to work with. - Jul. 05, 2023
Rating by t***d for Blood Cross Leopard Gecko
Everything went great I love my gecko and contact was amazing nothing went wrong whatsoever. I’m planning on buying from here sometime in the future. - Dec. 30, 2022
robustreptiles replied: Awh thank you so much for the feedback! We can't wait to work with you in the future! - Dec. 30, 2022
Rating by s***m for Blood Cross Leopard Gecko
Seller did an amazing job communicating with me and I have an amazing pet! - Dec. 07, 2022
robustreptiles replied: Thank you so much for the review!! I'm here for any questions you may have in the future. Enjoy that guy! - Dec. 07, 2022
Rating by l***0 for Snow Eclipse Leopard Gecko
Best person i’ve ever bought an animal from! Super friendly and personable and really cares about their animals unlike a lot of breeders on here. I 100% will be purchasing from them again! - Dec. 07, 2022
robustreptiles replied: What a huge compliment! You were an absolute pleasure to work with and I couldn't be more happy with who my sweet girl ended up with! Cannot wait to do business with you in the future! - Dec. 07, 2022
Rating by g***s for Super Snow Eclipse Leopard Gecko
Extremely responsive throughout the process. Relieved a well started gecko. - Sep. 24, 2022
Rating by d***d for Super Snow Eclipse Leopard Gecko
Aja was overall a 1000 out of 10! Truly a pleasure to communicate with & my new baby is gorgeous. I’m so super happy & thankful! - Sep. 14, 2022
robustreptiles replied: Thank you so much for the kind review!!! 😭 enjoy that girly and if you ever have any questions, you know where to find me. 💜 - Sep. 14, 2022
Rating by r***a for Blood Cross Leopard Gecko
This seller is amazing. It’s clear how much they care for the animals and care for the seller. Highly recommend! - Sep. 08, 2022
robustreptiles replied: Thank you so much for the kind words. I hope you and your kids enjoy the baby! - Sep. 08, 2022
Rating by m***1 for Freckled Gfp Melanoid Leucistic Axolotl
Great Seller! Super easy to communicate with - Sep. 03, 2022
robustreptiles replied: Thank you so much for the review! - Sep. 03, 2022
Rating by n***6 for Glittery Gfp Golden Axolotl
Aja was incredibly pleasant to work with & we love our new baby so much. Communication was excellent & consistent throughout the entire process. When baby arrived it was still at 66°, perfectly healthy & ate immediately. 100% recommend - Sep. 01, 2022
robustreptiles replied: Youre an absolute doll. Thank you for leaving a review and I truly hope yall enjoy that cutie! - Sep. 01, 2022
Rating by c***n for Freckled Gfp Melanoid Leucistic Axolotl
Aja is a total DREAM to work with and her Lotls are STUNNING I now have 11 from her and I love them all - Sep. 09, 2022
robustreptiles replied: Oh shucks!!! You're the best. Thank you for leaving a review and enjoy every single one of those babies!!! I know you will! - Sep. 09, 2022
Rating by b***6 for Unique Gfp Melanoid Albino Axolotl
Little gecko arrived on time and in great shape! Cold pack shifted a bit during transport and made it a bit chilly and moist next to the animal, but he was fine overall! Would buy from this seller again =) - Jun. 30, 2022
robustreptiles replied: Thank you so much for the feedback! I hope you enjoy your baby!!! - Jun. 30, 2022
Rating by l***s for Super Snow Eclipse Pied Leopard Gecko
My experience with Robust Reptiles was excellent! The seller is very good at getting back quickly and was a pleasure to work with. Shipping was a breeze and I was notified every step of the way. I highly recommend Robust Reptiles to any buyer. - Jun. 16, 2022
robustreptiles replied: Thank you so much for your review! I hope you enjoy your baby and if yall ever have any questions, im just a message away! - Jun. 16, 2022
Rating by t***7 for Full Pin Quad Stripe Tri Color Crested Gecko
Absolute joy buying from this seller! Exactly what I thought I was getting and so much prettier in person! I am overjoyed and amazing. The customer service was exceptional and kind. - May. 04, 2022
robustreptiles replied: Thank you so so much for your review! I appreciate you so much and hope you enjoy your girl! - May. 04, 2022
Rating by a***d for Pet Super Gfp Axolotl
I received a happy, healthy gecko. She was packaged perfectly and the communication of this seller is top notch! Would definitely do business with them again! - May. 13, 2022
robustreptiles replied: Thank you so much for being such an amazing customer! - May. 13, 2022
Rating by c***7 for White & Yellow Snow Eclipse Leopard Gecko
Great seller. Truly cares for the animals - Apr. 28, 2022
Rating by t***3 for Hyper Xanthic Super Snow Eclipse Leopard Gecko
Amazed by service. Received item in less than 12 hours. Excellent communication. Thank you! - Apr. 28, 2022
robustreptiles replied: Thank you so much! I hope your family enjoys the beautiful baby! - Apr. 28, 2022
Rating by r***o for Melanoid Axolotl
Rating by r***o for Melanoid Axolotl
Fast and courteous communication, rapid shipping and gorgeous geckos! Would purchase from this buyer again, and highly recommend them as they take great care of their animals. Overall a positive experience! - Apr. 26, 2022
robustreptiles replied: We truly appreciate your honest review! We hope you enjoy those beautiful girls! - Apr. 26, 2022
Rating by e***s for Adult Female Red With Dal Spots Crested Gecko
Awwwwww I'm so happy all the way around!! They were fast to respond very helpful and so sweet and it was in my hands in less 24 hours. All healthy little babies how often can you get all that in one They get a 💯 from me Thanks guys again!!!! - Apr. 13, 2022
robustreptiles replied: Youre awesome thank you so much for the kind words! Please enjoy the babies and if you ever have any questions, im just a quick message away! - Apr. 13, 2022
Rating by p***7 for 10 Pack Wild Axolotl Pre Order
If I could give more than 5 stars I would. Communicative, clear, open, helpful, responsive and delivered an absolutely healthy wonderful axolotl. I would 100% recommend. - Apr. 13, 2022
robustreptiles replied: Thank you so much for your review! We hope you and your son enjoy your baby! - Apr. 13, 2022
Rating by d***a for Leucistic Axolotl
Rating by d***a for Leucistic Axolotl
Great seller! Provided great communication and shipping along with reasonable pricing for an awesome gecko. - Apr. 09, 2022
robustreptiles replied: Thank you so much for the review!!! I hope you enjoy those babies and their amazing progressions! - Apr. 09, 2022
Rating by l***s for Red Full Pin Dalmation Crested Gecko
Beautiful, healthy gecko! Great communication from seller and fast yet safe shipping. I can’t wait to see how this little one progresses as it grows! - Apr. 09, 2022
robustreptiles replied: Thank you so much! Enjoy them!! - Apr. 09, 2022
Rating by l***s for Extreme Harlequin Pin Crested Gecko
I couldn't have asked for any better service. This seller was AMAZING. Guided me through everything i needed and made sure i got everything i was supposed to. The communication was excellent. Feed back and reassurance was always there. - Mar. 31, 2022
robustreptiles replied: Thank you so much for the review! I hope you and your wife enjoy those beautiful babies! - Mar. 31, 2022
Rating by s***4 for 3 Pack Leucistic Axolotls
Great experience. Communications was very prompt. Seller provided all the answers. Was super helpful and understanding. Would definitely recommend and purchase again from seller! - Mar. 30, 2022
robustreptiles replied: Thank you so much! Enjoy your girl! - Mar. 30, 2022
Rating by d***3 for Red Dalmation Female Crested Gecko
The little guy is home and I could not be happier! - Mar. 14, 2022
robustreptiles replied: Thank you so much for letting me know and for giving him such a wonderful home! Your excitement whe you pulled him out of the box made my day!!! - Mar. 14, 2022
Rating by e***0 for Blue Gill Leucistic Melanistic Axolotl
Buying from Aja was one of the most positive experiences I’ve had with a seller. She was very kind and patient with my questions and got back to me quickly. The gecko was beautiful and she even took the time to send picture updates which was great. 💚 - Mar. 19, 2022
robustreptiles replied: Thank you so much for taking your time to leave such a meaningful review! I'm so happy my girl went to someone so kind and who loves her! - Mar. 19, 2022
Rating by g***5 for Red Dalmation Crested Gecko
Amazing seller, helped with all my questions and talked me though everything. Received my baby, and love him so much! Thank you for everything! Highly recommend - Mar. 13, 2022
robustreptiles replied: Thank YOU! I couldn't have asked for a better home! - Mar. 13, 2022
Rating by m***7 for Gfp Lucy Mel Blue Gill Axolotl
Everything worked out great. Aja was so very helpful and responsive. I would recommend Robust Reptiles to anyone looking for quality service. - Feb. 18, 2022
robustreptiles replied: Thank you so much for the kind words and for being such a great customer! - Feb. 18, 2022
Rating by k***r for Gfp Golden Albino Axolotl
Very kind and understanding of my lack of technical skills. Shows genuine care about the animals. We love our axolotl and very glad they we bought from Robust Reptiles. Great experience. - Feb. 09, 2022
robustreptiles replied: Thank you so much for the review! It means so much to me as a small business. I hope you enjoy your sweet guy and im here if you ever have any questions. It was a pleasure working with you! - Feb. 09, 2022
Rating by c***2 for Adult Blue Gill Lucy Axolotl
A+ seller with rock solid communication. My little dwarf whites are healthy and plentiful. Would happily and without hesitation purchase from this seller again. - Feb. 04, 2022
robustreptiles replied: Thank you so much for the kind words! I hope to have more species available soon! - Feb. 04, 2022
Rating by r***k for 100+ Dwarf Whites Isopod
Great communication and easy transaction. Very impressed with their customer service and would definitely recommend - Aug. 18, 2021
Rating by b***s for Super Snow Eclipse Leopard Gecko
My gecko is beautiful and healthy looking!! Already settled in despite being delayed in shipping. Seller was amazing and had packed him really well and was great to work with when his package was delayed an extra night. Would do businesses again!!! - Aug. 21, 2021
robustreptiles replied: Thank you so much for the kind review!!! Enjoy that sweet sweet baby! - Aug. 21, 2021
Rating by s***s for Super Snow Eclipse Leopard Gecko
The seller provided additional photos when requested, responded to all my questions in a timely manner, and provided a great product! Would absolutely purchase from again. - Jun. 17, 2021
robustreptiles replied: Thank you so much! I hope you enjoy your baby! - Jun. 17, 2021
Rating by m***g for Dalmation Crested Gecko
The breeder was very patient and answered all my questions promptly. They sent me additional photos of my gecko while I was waiting for him/her to be shipped without me asking, which was really sweet! I highly recommend buying from Robust! - Jun. 18, 2021
robustreptiles replied: Thank you so much for the reccomendation! I hope you love and enjoy your baby! - Jun. 18, 2021
Rating by e***x for Dalmation Crested Gecko
Communication and shipping were on point, timing was excellent. The gecko (captain) is amazing, excellent structure and very healthy. Overall could not be more pleased with Robust Reptiles, good stuff! - Jun. 16, 2021
robustreptiles replied: Thank you so much for the review! I'm so glad you're happy with your purchase! - Jun. 16, 2021
Rating by o***r for Harlequin Crested Gecko
Just got a crested gecko from Robust Reptiles and the owner is amazing! Very healthy animal and great communication! (Can’t stress enough) Super easy transaction and shipping was super fast as well! Will most definitely be doing business again. - Jan. 06, 2021
Rating by s***s for Red Porthole Crested Gecko
My experience with this business was great! You could really tell the seller cares deeply about the animals, and wants the best for them! I purchased a bearded dragon, and received her in perfect health and already socialized at only 2 months! - Dec. 05, 2020
Rating by s***s for Normal Scale Orange Central Bearded Dragon
Responded quickly, used PayPal business (not friends and family), snake was packaged and shipped correctly and had no issues on arrival. - May. 02, 2020
Rating by p***z for Red Patternless With Port Holes Crested Gecko
Excellent customer service, friendly, timely and animals were better than expected. - Apr. 29, 2020
Rating by e***s for Red Patternless With Portholes Crested Gecko

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