Luxury (Luxe) Reptiles, LLC
Joined on Apr 17, 2020
77 Followers
Joined on Apr 17, 2020
77 Followers
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Shomari Sanford
Atlanta, GA, USA
Credit Card, Debit Card, Zelle, CashApp, Other
Regional Shipping
Local Pickup
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Rated 25 times as a seller in a transaction
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About
At Luxury (Luxe) Reptiles we focus on quality in our customer service, our collection and the offspring they produce. Therefore, we choose to stay relatively small and will always strive to give each customer a "Luxe Experience." We have transitioned from Boas to Ball Pythons with over 10 years of experience. Taking care of our customers and animals are our top priorities. Our promise is to work hard to earn your trust and your business. You will be treated by us with respect, honesty, and integrity. We selectively breed for the best examples of each trait, producing offspring of the highest quality with a focus on recessive and allelic genetics.
Store Policy
Payment methods: We accept Square (includes a 3.4% transaction fee) or CashApp for payments. Any animal over $500 can be setup on a payment plan and held with a non-refundable 25% deposit. The remaining balance is due 14 days from deposit. Discounts are not given with payment plans. Refunds will only be given at our discretion, and in the form of store credit ONLY. Store credit expires 6 months from the initial purchase date. For local pickup payment in full is required in advance.
Animals are NOT on hold or sold to you until payment has been received. Stating your intention to buy does not hold a place in line. The 1st person to send in a payment is the "buyer".
We guarantee our animals to be healthy, correctly sexed, accurately represented, and feeding (unless otherwise noted).
Theoretical ID - All co-dom (incomplete dominant) genes are theoretically ID'd. We can't guarantee co-dom genetics because of the complexity and variability of multi-gene animals, but we take pride in doing our best to accurately identify the traits. Please ask any questions about co-dom genes PRIOR to purchasing.
All hatchlings with recessive traits produced by us are guaranteed. All hatchlings are captive born and produced by myself unless otherwise noted. All hatchlings are in good health and fed at least 3 meals before being sold. I triple check gender before listing and shipping, but any discrepancies with the gender of your snake must be reported within 7 days of delivery. If the animal is shown to be sick or injured upon delivery as proven by the Buyer (with photos and videos, as needed), we will make arrangements with the buyer to return the animal for a full refund if requested. Claim Period is 1 hour after delivery and the animal must be shipped back on the next possible business day.
***WE ARE ONLY SHIPPING TO HUB FOR PICKUP FOR THE ANIMAL'S SAFETY***
Buyer will pay actual shipping cost. Shipping rates vary from city to city and depend on on the size/quantity of animals purchased. Please contact us with your zip code for a quote. Domestic shipments are shipped using FedEx Priority overnight service delivered to your local hub. We do not ship until we speak with the customer to arrange a day and location to ship to. I ship Tues-Weds for delivery Weds-Thurs. I DO NOT ship Mon or Thu. Please be present to receive your package. Any issues with the animal must be reported within 1 hour of delivery or 1 hour of the hub opening.
** Live arrival is guaranteed/reimbursed in the form of store credit and is only applicable to animals shipped to the FedEx hub for pickup. ShipYourReptiles doesn't offer insurance for packages delivered to your home and we follow the same practice. Animals must be picked up within 1 hour of the hub opening or else the live arrival guarantee is void. It is the buyers responsibility to supply us with the correct shipping address to send the animal to, and the buyer must be available to receive the package upon delivery. Incorrect or incomplete addresses that cause delivery delays will terminate our live arrival guarantee. If animals are left at the hub for longer than 1 hour after opening the live arrival guarantee will be void. We are not responsible for carrier delays or faults. Any DOA claims must be accompanied with video proof of DOA during the snakes un-boxing. **
Shipping insurance is available through SYR or Redline Shipping for an additional fee. Please inquire about shipping insurance when purchasing your animal. All sales are final please be sure before submitting payment.
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specifies any terms which have not been overridden by this Seller's stated policy.
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