Silver Scales
Joined on Aug 17, 2020
18 Followers
Joined on Aug 17, 2020
18 Followers
Ratings
View Details
Christian Chirino
Homestead, Florida
Zelle
Regional Shipping
Local Pickup
About
Welcome to Silver Scales LLC, your premier destination for high-quality, captive-bred ball pythons. We are passionate about these incredible reptiles and dedicated to sharing their beauty, wonder, and companionship with fellow enthusiasts. Our mission is to provide you with the finest ball pythons while ensuring their well-being and promoting responsible ownership.
Store Policy
At Silver Scales, your satisfaction and the well-being of your new ball python are our top priorities. We are committed to ensuring a smooth and secure shipping process. Please take a moment to review our guidelines to help guarantee a safe and healthy arrival for your new pet.
1. Health and Careful Assessment:
Before we ship your ball python, we conduct a thorough health assessment to ensure it is in optimal condition. We do not ship snakes that show any signs of illness, injury, or stress.
2. Temperature Regulation:
We monitor weather conditions both at our location and yours. If the weather is extreme, we employ heat packs or cold packs to maintain the correct temperature inside the shipping container. Each package contains a thermometer to monitor the temperature during transit.
3. Expedited Shipping:
Your snake is shipped using a reputable overnight shipping service. This ensures that your new pet spends the minimum amount of time in transit. We schedule deliveries to match your availability to accept the package.
4. Clear Labeling and Documentation:
Your package will be properly labeled as "Live Reptile" or "Harmless Snake" to ensure careful handling by the shipping carriers
5. Communication with You:
We will notify you of your shipment's tracking number and provide an estimated arrival time. It is essential that you are available to receive your snake and are prepared to care for it upon arrival.
6. Live Arrival Guarantee:
Our live arrival guarantee assures you that your snake will arrive alive and in good health. The terms and conditions of this guarantee are clearly defined, specifying the conditions and time frame under which it is valid.
Conditions for the Live Arrival Guarantee:
For the guarantee to be valid, certain conditions must be met:
Prompt Acceptance: You must be available to accept the shipment at the scheduled delivery time. Promptly open the package and inspect your snake to ensure it is alive and in good health.
Documentation: If you encounter any issues with your snake's health upon arrival, it is essential to document the condition with clear photos or video evidence. This documentation will assist us in assessing the situation.
Contact Us: If you encounter any issues with your snake's health upon arrival, you must contact us immediately. We will work with you to determine the best course of action.
Exclusions from the Guarantee:
The Live Arrival Guarantee may be excluded in the following situations:
If the recipient is not available to receive the package at the agreed-upon delivery time.
If the package is not accepted promptly upon delivery.
If the recipient does not follow our care and acclimation instructions.
Important Note:
While we take every measure to ensure the safe arrival of your ball python, please be aware that reptiles, like all animals, can be affected by stress and environmental changes. It is crucial to follow our care instructions to help your snake acclimate to its new environment smoothly.
We are dedicated to your satisfaction and the health of your ball python. If you have any questions or concerns regarding our Live Arrival Guarantee, please don't hesitate to contact us. Your trust and the well-being of your new pet are of paramount importance to us.
Thank you for choosing Silver Scales LLC for your ball python purchase.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
Wholesale Policy
N/A
Listings
1 Ball Pythons
