Southern Arboreals

Standard Member

Joined on Jul 11, 2019

36 Followers

Standard Member

Joined on Jul 11, 2019

36 Followers

Ratings

5.0 (17)


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Steven John Spear

Dallas, GA, USA

Regional Shipping

Badges

Loved

Liked 50 times on a single ad

Regular

Rated 10 times as a seller in a transaction

Known

Gained 25 followers on their store profile

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About

Southern Arboreals is a remarkable business specializing in breeding and providing top-quality crested geckos. As a proud veteran-owned enterprise, we take great pride in offering a wide variety of these unique and captivating reptiles to enthusiasts and collectors alike.

At Southern Arboreals, we prioritize the well-being and health of our crested geckos above all else. Our breeding program is carefully curated, ensuring that each gecko is ethically sourced, well-cared for, and raised in a nurturing environment. We strive to produce geckos with exceptional genetics, vibrant colors, and friendly temperaments.

Our team of passionate experts is dedicated to providing valuable guidance and support to both experienced reptile enthusiasts and newcomers to the crested gecko community. We understand that owning and caring for these fascinating creatures can sometimes be challenging, so we are here to help every step of the way. Whether you have questions about habitat setup, feeding, or general care, we are always delighted to share our knowledge and provide personalized advice tailored to your specific needs.

In addition to our commitment to exceptional customer service, we also prioritize the importance of giving back. As a veteran-owned business, we actively support various charitable organizations and initiatives that aim to improve the lives of veterans and their families. By choosing Southern Arboreals, you are not only acquiring a stunning crested gecko but also contributing to a cause that is dear to our hearts.

Thank you for considering Southern Arboreals as your trusted source for high-quality crested geckos. We are excited to embark on this journey with you, and we look forward to providing you with a delightful experience, offering you a new reptilian companion that will bring joy and wonder into your life.

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Store Policy

At Southern Arboreals, we have established a comprehensive store policy to ensure a seamless and satisfactory experience for our customers when it comes to the sales and shipping of our crested geckos. Here are the key aspects of our policy:

1. Sales:
- All sales are conducted on a first-come, first-served basis. We strive to provide accurate and up-to-date availability information on our website or through direct communication.
- To secure a crested gecko, customers are required to make a payment in full, which can be done conveniently through our secure online payment system.
- We reserve the right to refuse a sale if we have concerns about the suitability of the gecko's intended environment or the buyer's ability to provide proper care.

2. Shipping:
- We offer shipping services for our crested geckos, ensuring their safe and comfortable transportation to their new homes.
- Shipping fees are calculated based on the destination, and the cost is the responsibility of the customer. We strive to provide reasonable and competitive shipping rates.
- We take great care in packaging and shipping our geckos. Each gecko is securely placed in a well-ventilated and insulated container, along with appropriate heat packs or cool packs, as needed, to maintain optimal temperature during transit.
- We only ship our geckos via reputable courier services that specialize in live animal transportation to minimize stress and ensure timely delivery.
- Prior to shipping, we will communicate with the customer to determine a mutually agreed-upon shipping date and provide any necessary information regarding preparation for the gecko's arrival.

3. Health Guarantee and Returns:
- We take immense pride in maintaining the health and well-being of our crested geckos. Upon arrival, we guarantee that the geckos will be in good health and accurately represented as described at the time of purchase.
- If, contrary to our guarantee, a gecko arrives in poor health or with any significant issues, we request that the customer notifies us within 24 hours of receipt. We may require photographic evidence to assess the situation.
- In such cases, we will work closely with the customer to find a suitable resolution, which may include a replacement gecko or a refund. We reserve the right to request the return of the gecko in question, at our expense, for an accurate assessment of its condition.

Please note that our store policy may be subject to change, so we encourage customers to review the most up-to-date version on our website or contact our customer support team for any clarifications or specific inquiries.

We hope this policy provides you with confidence in shopping with Southern Arboreals, knowing that we prioritize the well-being of our geckos and strive to provide exceptional service throughout the sales and shipping process.

MorphMarket's Default Store Policy specifies any terms which have not been overridden by this Seller's stated policy.

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Listings

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