The Critter Cavern

Basic Member

Joined on Sep 07, 2021

26 Followers

Basic Member

Joined on Sep 07, 2021

26 Followers

Ratings

5.0 (5)


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Ashley Ruebensaal

Cleveland, OH, USA

Credit Card, Debit Card, Venmo, Zelle, Apple Pay

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Regional Shipping

Local Pickup

Badges

Loved

Liked 50 times on a single ad

Known

Gained 25 followers on their store profile

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About

Long term animal mama, living my dream in Ohio!
Supported by my lovely fiancé who buys me more animals all the time lol .
Traveling around the state for reptile expos and getting to meet the community!

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Store Policy

ALL TERMS AND POLICIES OF THE CRITTER CAVERN LLC ARE AUTOMATICALLY AGREED TO AND ACKNOWLEDGED WITH PURCHASE WHETHER THEY HAVE BEEN READ BY THE PURCHASER OR NOT..

-PAYMENT PLANS ARE AVAILABLE ON A CASE TO CASE BASIS. FEEL FREE TO ASK!

USA SALES ONLY

NO HOLDS WITHOUT A NON REFUNDABLE DEPOSIT OF 25%, BEING PLACED.

SHIPPING IS OVERNIGHT FOR ALL REPTILES. NO EXCEPTIONS! WE SHIP TUESDAYS AND WEDNESDAYS.

NO REFUNDS WILL BE GIVEN DUE TO TEMPERATURE, STORM OR OTHER WEATHER DELAYS. You know your weather & we monitor it, we do not risk lives.

LIVE ARRIVAL GUARANTEE(LAG) IS VALID ON ALL “HUB PICKUP” ORDERS UNLESS PACKAGE IS LEFT THEIR OVERNIGHT.

LAG IS VALID ON “TO DOOR” ORDERS ONLY WITH PROOF THAT THE PACKAGE WAS BROUGHT INSIDE WITHIN 30 MINUTES.
MUST BE NOTIFIED WITHIN TWO HOURS OF DELIVERY.
LAG IS VOIDED AFTER TWO HOURS.

I WILL NOT SHIP IN UNSAFE TEMPERATURES AND/OR STORM WEATHER. I COMMUNICATE ALL SHIPPING DATE CHANGES AS SOON AS I SEE THEM. NO EXCEPTIONS & NO REFUNDS

I USE REDLINE SHIPPING FOR OVERNIGHT BY FEDEX! LOCAL HUB PICK UP PREFERRED

HEALTH GUARANTEE:
CBB animals come with a THREE day health guarantee for any form of reimbursement (minus shipping cost) - ALWAYS QUARANTINE NEW ANIMALS!
****Health guarantees are voided if the care is incorrect; heating, lighting, substrate, humidity, diet (if eating) etc. quarantine is not an excuse for poor care. ****

LTC: long term captive means this was an animal wild caught/imported but has been in captivity for x months (disclosed per ad). Has been treated with dewormer and is a healthy individual while in our care.
**HEALTH GUARANTEES (not live arrival guarantees) DO NOT APPLY TO ISOPODS, INSECTS, INVERTEBRATES OR ANY OTHER CRUSTACEANS!**

The Critter Cavern will NEVER ship out an animal with mites or visual health problems; visual signs of URI, scale rot, rotting body parts, infections or anything else.

The Critter Cavern LLC Is NOT responsible for any vet bills. If a buyer chooses to take an animal to the vet, we are not responsible for any costs/financial responsibilities.

The Critter Cavern LLC has the right to void, or alter these terms and policies at any point in time.

MorphMarket's Default Store Policy specifies any terms which have not been overridden by this Seller's stated policy.

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Listings

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