Store: The Reptile Shop

  • Overall Ratings Score: 5.0 (198)
  • Percent Positive: 99% from all time
  • Reciprocated Ratings: 38% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 8 10 197
Neutral (3 Star) 0 0 1
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described
4
 198
Seller communication
4
 198
Shipping time
4
 198
Shipping packaging
4
 198
Below is feedback left by buyers about this user.
Seller was very responsive and polite. The Jeweled Lacertas came in healthy and exactly as described! Wouldn't hesitate to purchase from him again! - Apr. 12, 2023
Rating by h***s for Melanistic Jeweled Lacertas
Amazing to work with. Gorgeous snake! Have already purchased additional snakes from The Reptile Shop after the first time went so well - highly recommend! - Apr. 11, 2023
Rating by b***s for Toffee Conda 100% Het Sable Western Hognose
If I could give more stars I would. The condition, appearance and health of the animals I received was excellent. Communication was excellent. While none of love the idea of putting animals thru the process of shipping, seller prepared them perfectly - Apr. 02, 2023
Rating by a***n for Melanistic Jeweled Lacertas
Awesome communication and transaction. Will definitely be doing business again in the near future. AAA+++ - Mar. 16, 2023
Rating by h***k for Lavender Western Hognose
I purchased 2 snakes from this seller and it was the easiest buying experience. I 110% recommend this seller. - Mar. 14, 2023
Rating by n***6 for Invisiball Ball Python
This was my very first time buying snakes online and it was an extremely streamlined process. I 110% recommend this seller. - Mar. 14, 2023
Rating by n***6 for Orange Dream Enchi 66% Het Pied Ball Python
Excellent communication and transaction. Could not have asked for a better process! Highly recommend! - Mar. 09, 2023
Rating by c***e for CB Female Chinese Crocodile Lizard (Shinisaurus Crocodilurus) More Lizard
Kenneth was very helpful and caring. Will definitely be purchasing more from The Reptile Shop in the future! - Mar. 29, 2023
Rating by r***s for Ghost Western Hognose (European Born/Male)
Kenneth responded promptly to my request. Animals were in good condition and as described. Shipping went perfectly. Definitely will use in the future. - Mar. 04, 2023
Rating by h***s for Extreme Red Albino Hognose Western Hognose
They made sure the weather was good before shipping, and I received this hog beauty safe and sound! She is healthy and has such a wonderful personality! - Apr. 08, 2023
Rating by l***f for Albino Conda 100% Het Axanthic Western Hognose
Very happy with my purchase. Kenneth was very resourceful and answered all of my questions. I highly recommend these guys for any future Tortoise / Reptile needs. - Feb. 25, 2023
Rating by m***s for Marginated Tortoises (Captive Bred Babies)
Communicated about kingsnake fast and answered all my questions. Shipped promtly. I would highly recommend - Feb. 25, 2023
Rating by l***n for Black And White Cal Kings (Baby’s) California Kingsnake
Great care was taken to ship my new beauty and I really appreciate it! - Feb. 16, 2023
Rating by m***3 for Snow Rosy Boa
Rating by m***3 for Snow Rosy Boa
Awesome communication and lizard arrived happy and healthy. - Feb. 15, 2023
Rating by m***4 for Ocellated Uromastyx (Captive Bred) More Lizard
Great service and product! - Feb. 11, 2023
Rating by 1***2 for Anery Magdalena Rosy Boas
Very professional. I received the rosy boa and also a mandarin rat snake. Both are doing great! - Feb. 13, 2023
Rating by b***f for Anery Magdalena Rosy Boas
this is how doing business with someone should be, thanks guys - Feb. 02, 2023
Rating by j***e for Anery Brooks Kingsnake Florida Kingsnake
Great overall experience. Very quick to reply and very patient working through the inquiry process. Shipment was received sooner than expected and the animal turned out great - Jan. 25, 2023
Rating by m***l for Gray Rat Snake (Female)
Very supportive and helpful. Highly recommend this seller - Jan. 19, 2023
Rating by r***l for Hypo San Matias Rosy Boas
Boa arrived in fantastic shape in shed but she looks great and I am pleased with her. Thanks Ken for everything - Jan. 23, 2023
Rating by h***s for Albino Kahl Red Tail Boa (5 1/2 Foot) Boa Constrictor
Great shop with great service will definitely come back - Jan. 12, 2023
Rating by a***2 for Asian Water Monitor 100% Het Black Dragon (Socialized)
We had an excellent experience purchasing from The Reptile Shop! They answered all our questions very quickly and precisely. The BTS we ordered was shipped in a timely manner and was packaged very well, and a week later he's still in great health. - Jan. 22, 2023
Rating by a***3 for Dark Classic/Hi Yellow Blue Tongue Skink Northern Blue-Tongued Skink
Nicest people ever to work with. Very accommodating, informative and prompt responses. My dragon arrived happy & active. I got exactly what I purchased & couldn’t be happier w/my beautiful lil girl. I would definitely purchase from them again!!! - Jan. 20, 2023
Rating by p***r for Witblits Bearded Dragon Central Bearded Dragon
Quality snakes, great communication, fast to ship and reasonable price. AAAAAAAA++++++++++++ - Dec. 08, 2022
Rating by t***r for Coastal Rosy Boas
Rating by t***r for Coastal Rosy Boas
Awesome experience, will be returning for future purchases! 😀 - Nov. 22, 2022
Rating by c***s for False Water Cobras More Colubrid
Great communication! Superb packaging and a beautiful tegu! - Nov. 23, 2022
Rating by g***s for Red Tegu Argentine Tegus
Was interested in purchasing another animal but got no response - Nov. 12, 2022
Rating by r***d for Mandarin Mandarin Rat Snake
The staff were extremely helpful and friendly, they were quick to respond and answer my questions. - Nov. 29, 2022
Rating by j***4 for T+ Albino Ajo And 50% Pos Het Rosy Boa Pair
My snake is beautiful, shipping wss right on time, the reptile shop answered all of my Many questions. I think they should mention in there adds that the herp shipped may not be the same one in the picture. I would recommend them ✌️ - Nov. 12, 2022
Rating by g***r for Kaibob Forest Locality Arizona Mountain Kingsnakes
Beautiful and healthy! - Nov. 02, 2022
Rating by n***e for Melanistic Jeweled Lacertas
Well socialized baby and got exactly what I asked for - Oct. 21, 2022
Rating by t***1 for Argentine Black And White Tegus Argentine Tegus
Very fast and great problem solving skills. Would buy from again. - Sep. 27, 2022
Rating by g***l for Mandarin Rat Snakes
Rating by g***l for Mandarin Rat Snakes
Was really prompt with responding back to my inquiry and questions and communicated the whole time with shipping! Snake arrived and was gorgeous and healthy looking and I am very very happy with my purchase from this Vendor ♡ 10/10 will buy from agai - Sep. 16, 2022
thereptileshop replied: We appreciate your business. - Sep. 16, 2022
Rating by m***n for Ghost Tessera Bloodred Pied Sided Cornsnakes (Produced In Europe) Corn Snake
Very good business with open conversation throughout purchase and shipping upon delivery. Definitely recommended business! - Sep. 20, 2022
thereptileshop replied: Thanks Andre, it was a pleasure doing business with you as well. Best, Johnny - Sep. 20, 2022
Rating by a***s for Green Tree Python (Red Biak)
Amazing experience with Johnny at the Reptile Shop in Temecula, CA. When my Hognose was delayed in Memphis,TN on his way to PA Johnny contacted me to let me know my snake was delayed not lost. Then he emailed me at 6:00 AM that snake was out for deli - Aug. 20, 2022
Rating by r***e for Toffee Conda Western Hognose
Overall the experience was fantastic -excellent coustomer services, very open, willing, and receptive. I would highly reccomend to any an all!!!!! - very pleased and satisfied indeed -Thank you very much Johnny!!!!!!!! - Aug. 16, 2022
Rating by m***k for Scaless Snow Corn (Over 2 Foot) Corn Snake
Great buying experience, the person I dealt with was very nice and shipping was super fast. Will buy from again for sure - Aug. 11, 2022
Rating by a***9 for Toffee Belly Western Hognose
super easy to work with. The person I emailed was super quick to respond and helpful. I received my BTS is record time and he is in good health - Aug. 12, 2022
Rating by m***4 for Northern Blue Tongue Skinks (Baby Classics) Northern Blue-Tongued Skink
The lizards are in perfect health shipping and communication was spot on! Very fast to respond and worked with our schedule. - Aug. 10, 2022
Rating by r***2 for Armadillo Lizards More Lizard
Seller was very patient and helpful in answering the questions I had! I am very happy with my purchase. Would recommend!! - Aug. 11, 2022
Rating by h***0 for Armadillo Lizards More Lizard
Johnny with the Reptile Shop was responsive and polite in answering my questions. It was because of this and high ratings that I ultimately chose to go with them. The only negative is that the animal I received was not the one in the photo. - Aug. 05, 2022
Rating by g***0 for Monkey Tail Skinks Monkey-Tailed Skink
Quick response from seller, animal arrived healthy and as described. I'll be doing business again with The Reptile Shop - Jul. 28, 2022
Rating by t***x for Anery Magdelana Rosy Boas (Large Pinky Feeders)
Very quick communication. Tortoise arrived healthy and fast. Would recommend this shop. - Jul. 29, 2022
Rating by d***1 for Russian Tortoises(F1 Captive Bred)
Great stock! Quick to respond. Kept us informed on everything. Great to work and do business with. - Jul. 06, 2022
Rating by m***m for Flamingo Corn Snakes (European Bloodlines)
Ordered a leopard tortoise from The Reptile Shop for my mom and she is very satisfied with her tortoise. Thank you The Reptile Shop. - Jun. 23, 2022
Rating by g***s for Baby Leopard Torotises Leopard Tortoise
Great shop! He’s doing perfect. - Jun. 21, 2022
Rating by m***5 for Applegate Arizona Mtn King (Male) Arizona Mountain Kingsnake
The snake matched his pictures exactly, arrived on time with great packaging, happy & healthy, and absolutely stunning! Would definitely do business with Johnny again - Jun. 21, 2022
Rating by m***2 for Palmetto Corn Snake (1 Year Old Male)
Great communication - Jun. 14, 2022
Rating by p***t for Normal Pos Double Het Clown/Pied Ball Python
These guys are great to work with. I placed and order and there was a mixed up in the address. The got it fixed ASAP. I did get a male when instead female but they offered a replacement ASAP to make it right. I will buy from these guys again. - Jun. 14, 2022
Rating by d***y for Sentz Hypo Arizona Mtn King Arizona Mountain Kingsnake
Everything went like clock work, couldn't have been more pleased! Johnny over at The Reptile Shop was fast to respond, answer questions and accommodated my request to ship on a specific day with no questions asked! - Jun. 15, 2022
Rating by a***n for Blood Het Kahl Albino (Aka Red Dragon Maker) Boa Constrictor

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