Store: The ReptiSpot

  • Overall Ratings Score: 5.0 (24)
  • Percent Positive: 100% from all time
  • Reciprocated Ratings: 25% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 4 9 24
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 24
Seller communication 24
Shipping time 24
Shipping packaging 24
Below is feedback left by buyers about this user.
I had a great experience with this seller, the animal arrived healthy without any issues. - Oct. 15, 2024
thereptispot replied: Thank you for your kind review. Glad we met your expectations. We will look forward to have business with you again. - Oct. 15, 2024
Rating by s***f for Special Fire Het Pied Ball Python
Great communication throughout the buying process. Had a shipping issue, I made contact and seller had the issue resolved (on his dime) within an hour. 11/10 would highly recommend. - Oct. 08, 2024
thereptispot replied: Thank you for your kind review. We are glad you are satisfied how we resolved the issue and enjoyed your new addition. :) - Oct. 08, 2024
Rating by c***r for Orange Dream Pied Het Hypo Ball Python
Seller was quite helpful answering any questions I had snake arrived well packed and in perfect condition and in excellent health will be doing business with him again. - Oct. 08, 2024
thereptispot replied: Thank you for your kind review! We are glad that you are satisfied with our business. We hope to have business with you again as well! - Oct. 08, 2024
Rating by a***a for Anaconda Het Hypo Western Hognose
Absolutely loved the process of buying these 2 snakes. I drove up to meet them to pick them up and the owners were just incredible and friendly. Answered any questions I had and showed us around the shop. 100% will be looking forward to buying again. - Oct. 07, 2024
thereptispot replied: Thank you for your kind review! It was awesome meeting with you. We hope you enjoy your new addition and see you guys again. - Oct. 07, 2024
Rating by i***s for 1.1 Triple Het Hypo, Clown, Albino Ball Python
I COULDN'T BE HAPPIER!! RIGHTEOUS COMMUNICATIONS AND THE BUMBLE BEE BALL PYTHON IS BEAUTIFUL!! THANK YOU AGAIN!! - Jun. 19, 2024
thereptispot replied: Thank you for your kind review. We are happy that you enjoy your new addition! - Jun. 19, 2024
Rating by p***g for Pastel Fire Spider DH Desert Ghost Pied Ball Python
He was very friendly, communicative and willing to work with me with payment plan etc. cared to make sure the delivery went well & snake was ok. He was beautiful and healthy and just as described. I would definitely recommend buying from him! - May. 30, 2024
thereptispot replied: Thank you for your kind review! We hope you enjoy your new family member :) - May. 30, 2024
Rating by d***s for Super Enchi Butter Clown Het Hypo Ball Python
The ReptiSpot is most definitely your go to stop for Bay Area/Online reptile needs. I am definitely pleased with the help and knowledge they gave me with my first snake purchase. They sent me on my way beyond comfortable with tank, food, heat etc. - May. 04, 2024
thereptispot replied: Thank you for your kind review. Hope you enjoy your new addition to your family :) - May. 04, 2024
Rating by b***t for Pastel Enchi Super Orange Dream Pied Het Hypo Ball Python
This was by far the best experience I’ve had yet! Got 5 snakes total. Phenomenal customer service and top quality animals! Held them through winter! Made payments and will definitely do business again with Hassan and his wife! Thank you so much! - Mar. 30, 2024
thereptispot replied: Thank you for your kind review. It was a great experience with you all. Enjoy your new pets! :) - Mar. 30, 2024
Rating by j***1 for Pastel Enchi Butter DH Hypo Clown Ball Python
Very great experience, ordered one snake and he’s a beauty! The packaging was great and secure and the customer service was amazing! Will definitely buy from y'all again! - Apr. 03, 2024
thereptispot replied: Thank you very much for your kind review. We are glad you are happy with your new addition! - Apr. 03, 2024
Rating by k***3 for Pastel Butter TH Hypo/Clown/Lav.Albino Ball Python
Reptispot was super communicative, responded in minutes. Hassan worked with me on same day receiving of the gecko. And gave my son a very nice present in addition to the gecko we purchased. We will definitely purchase from him again. - Aug. 04, 2023
Rating by t***1 for Black Night Import Leopard Gecko
The entire experience was wonderful. Seller was great about quick replies and sending additional pictures. I am very happy with the animal and the whole experience. She arrived healthy and looks great. Thank you again! - Feb. 23, 2023
thereptispot replied: Thank you very much for your kind review. Hope you enjoy your new addition! :) - Feb. 23, 2023
Rating by v***s for Pure Black Night Leopard Gecko
Hassan let me come by his facility to check out a bunch of his animals. More than just a transaction, he was so down to earth and we talked geckos for over an hour. The leopard I got from Hassan was better than I expected, and he's been very helpful. - Feb. 05, 2023
thereptispot replied: Thank you very much for your kind review! I definitely enjoyed conversation with you. Hope you enjoy your new addition :) - Feb. 05, 2023
Rating by z***s for Mandarin Korean Line Leopard Gecko
They were very quick with responding, very helpful regarding some tips for me and had helpful advice! My baby came safe and alive and my blacknight baby is so gorgeous! Thank you! - Jan. 24, 2023
thereptispot replied: Thank you so much for your kind review! Hope you enjoy your new addition! - Jan. 24, 2023
Rating by h***s for Pure Black Night Leopard Gecko
I have gotten four Leopard geckos through MorphMarket so far and the ReptiSpot has by far been the best interaction, timelyness, and overall sale of the animal! Thanks ReptiSpot! - Oct. 13, 2022
thereptispot replied: Thank you!! Glad you enjoy your new addition:) - Oct. 13, 2022
Rating by b***c for Import Black Night Leopard Gecko
Huge, healthy, hydrated, vibrant colors, EXCELLENT!!! Looks the age it’s described to be! Heat pack fell onto it, but other than that - shipping was good! - Oct. 12, 2022
Update: Animal came in with mites, didn't notice it till later that night. Provided seller with video. Seller suggested at-home treatment methods - nothing further. Buyer's beware of mite infestation. Thank you. - Oct. 16, 2022
Rating by a***1 for Biak Green Tree Python
10/10 I would recommend to anyone as a reputable seller and would definitely purchase from them in the future. - Oct. 06, 2022
thereptispot replied: Thank you! :) - Oct. 06, 2022
Rating by y***s for Evans Hypo Conda Western Hognose
Absolutely flawless transaction and I received an incredible specimen. I couldn't be happier with this seller. A++++++ all day long!!! - Jul. 27, 2022
thereptispot replied: Thank you! Hope you enjoy your new little buddy! - Jul. 27, 2022
Rating by c***s for Black Night Import Leopard Gecko
Seller was great! Arranged local pickup within an hour and gave me some starter mealworms for free. Communication was fast and detailed. 10/10 would recommend! - Jul. 18, 2022
thereptispot replied: Thank you! :) - Jul. 18, 2022
Rating by r***m for Mack Snow Black Night Leopard Gecko
Good communication and the gecko arrived very securely packaged - Apr. 16, 2022
thereptispot replied: Thank you! - Apr. 16, 2022
Rating by d***r for Yellow Phantom Pinstripe Crested Gecko
Has a shipping mishap but ReptiSpot went above and beyond to make it right! Would definitely recommend and hope to get geckos from them again! - Mar. 11, 2022
thereptispot replied: Thank you!! - Mar. 11, 2022
Rating by j***y for Import Inferno Leopard Gecko
Had an issue with shipping but ReptiSpot really took charge and went way beyond to help me feel satisfied with our order. Would highly encourage you to get your geckos with them! - Mar. 11, 2022
thereptispot replied: Thank you! - Mar. 11, 2022
Rating by j***y for Import Black Night Leopard Gecko
Top notch communication. Message replies were very prompt, and thoroughly informative. Shipping accommodations were made to suit my very limited availability, and the animals arrived looking healthy! THIS is what great customer service looks like! - Jan. 14, 2022
thereptispot replied: Thank you! - Jan. 14, 2022
Rating by h***n for Import Black Night Leopard Gecko
Phenomenal service GREAT guy if you get the chance to meet with him in person. - Oct. 31, 2021
thereptispot replied: Thank you !! - Oct. 31, 2021
Rating by e***1 for Import Blood Mandarin Leopard Gecko
Thank you for your communication. This was a pleasant experience and we truly appreciate you. Our new black night is a joy. - Sep. 17, 2021
thereptispot replied: Thank you! - Sep. 17, 2021
Rating by w***s for Imported Black Night Leopard Gecko
Awesome people to work with. Thanks again! - Sep. 11, 2021
thereptispot replied: Thank you! - Sep. 11, 2021
Rating by m***0 for Import Black Night Leopard Gecko
Awesome Communications. Very happy with this transaction! - Aug. 31, 2021
thereptispot replied: Thank you! :) - Aug. 31, 2021
Rating by m***0 for Black Night Leopard Gecko