Til Valhalla Dragons
Joined on Mar 25, 2021
34 Followers
Joined on Mar 25, 2021
34 Followers
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About
Veteran owned reptile enthusiast/breeder, our knowledge of genetics and experience comes from some of the top breeders around the world. With a total of 10 years experience in reptiles, our goal is to provide the reptile community with healthy long living reptiles.
Store Policy
Valhalla Dragons policies to follow.
All policies in place are subject to change as we deem necessary.
We reserve the right to refuse sale to any individual or entity, for any reason.
All animals are described to the best of our abilities on sales post, including any defect (such as a nip, or missing toenail etc.) and genetics. Pictures are taken to represent the structure of the animal. Color of the animal can vary by what device the picture is being viewed on, lighting, and camera being used to take the pictures. We strive to present our animals as best as we can. We do not guarantee sex of any animal of any species under 6 months of age, however we are usually very accurate sexing at a young age. Animals purchased from a 3rd party are not our responsibility to replace or refund. Please contact the individual the animal was purchased from for assistance.
LIVE ARRIVAL GUARANTEE:
The live arrival guarantee only applies if you are present to receive the animal at time of delivery. If you are not able to do this, we can ship to a FEDEX customer center convenient to you for pick up. Temperatures should not exceed 90 degrees or f all below 30 at the connecting hub or the arrival destination for Pogona species.
We will not ship in inclement weather.
Should there be a delivery mishap, you must provide a photo of damaged box and or dead animal / animals inside the original shipping container. DOA animals must not be removed from the original containers. Photos must be sent within 30 minutes of delivery time stamp. If you are not there to receive the package, this voids our live arrival guarantee. We are only responsible for replacing/refunding the original purchase price of the animal. Replacement animals will be sent out at no additional cost. If a package arrives after scheduled arrival time due to an error on FEDEXs part causing the animal to arrive deceased, we will seek a refund for shipping cost and return it to the buyer if it is awarded.
Acts of nature do not count as error on FEDEXS part.
HEALTH GUARANTEE:
We provide a 14-day health guarantee on our animals as long as proper husbandry is being followed. Since this is a live animal and once they leave our hands we cannot control how they are cared for, we require the new owner to communicate with us if the animal is not settling in well. If you do not communicate with us that you are having an issue and you contact us after the 14 days, we cannot be responsible for the animal’s health. If your animal is acting off, please do not hesitate to contact us through this page for assistance before you take any other action. Do not seek the advice of another person or search engine before contacting us unless consulting with a Vet. Not adhering to this will void your health guarantee.
If for any reason you decide you no longer wish to have the animal, or wish to exchange it, this is completely at our discretion. We will require you to ship the animal back to us at your expense. A new animal will be sent to you upon receipt of the old one.
In the event of a cancelled purchase on the buyers end that has nothing to do with the seller, the buyer will have one of two options: the purchase price will not be refunded, but a store credit logged for the full amount; or a 25% restock fee that is lost to the buyer is taken out of the full purchase price of the order and a refund of 75% of the purchase is issued.
WE DO NOT HOLD ANIMALS WITHOUT PAYMENT.
EXPORT
If you are interested in import to Asia or Europe, Please contact Dutch Dragon Import, Or reptiles Express Canada for Canadian imports. Once the animal leaves our care we are no longer responsible for the health and wellbeing.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
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