Store: The Ball Room Canada

  • Overall Ratings Score: 5.0 (78)
  • Percent Positive: 100% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 1 7 78
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 78
Seller communication 78
Shipping time 78
Shipping packaging 78
Below is Positive (5 Star) feedback left by buyers about this user.
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Good experience! - Aug. 29, 2024
Rating by m***s for Redstripe Het Clown Ball Python
I received my beautiful girl this morning, and she arrived happy and healthy! She is even more stunning in person 💕 thank you Ball Room Canada for a wonderful, new family member! - Aug. 22, 2024
Rating by h***9 for Crystal - Proven Ball Python
Very happy with the whole transaction. The snake was even more beautiful than the pictures and the seller was very communicative, I definitely recommend The Ball Room Canada and will be using them again. - Jul. 03, 2024
Rating by c***y for Lesser Het Clown Ball Python
We are very happy with our purchase. He is exactly as described. The whole process went smoothly other than a hold up in customs. - Aug. 27, 2024
Rating by c***5 for Opal Diamond Ball Python
Excellent customer satisfaction! Exactly animal as pictured and arrived in perfect health and well packaged - Aug. 23, 2024
hroffey replied: Thank you Avery. Glad he has found a forever home - Aug. 23, 2024
Rating by a***7 for Pastel Gray Matter Ball Python
Everything went smoothly with great communication. We'd be happy to do business with them again in the future! - May. 19, 2024
Rating by s***s for Banana HRA Mojave Het Piebald Ball Python
Super easy to work with, answered all my questions, and animal was shipped in good time and properly. Nothing but good things to say. - Nov. 27, 2023
hroffey replied: Thanks Jared. Appreciate the speedy and no-fuss transaction. Wishing you lots of beautiful babies. - Nov. 27, 2023
Rating by t***s for Proven Banana Clown Female Ball Python
Great communication. Beautiful snakes. Awesome seller. She answered all of my questions and went above and beyond what I'd expect from a seller. She's super nice and very knowledgeable. Highly recommend. - Dec. 08, 2023
Rating by m***1 for Enhancer Het Clown 50% Het Genetic Stripe Ball Python
Amazing communication, and made the process very comforting especially with it shipping from a different country. - Oct. 06, 2023
Rating by d***3 for Black Pastel Clown Ball Python
Excellent customer service and a beautiful snake. Thank you! - Sep. 13, 2023
hroffey replied: Wishing you and Mr Moose many happy years together - Sep. 13, 2023
Rating by i***s for Clown Ball Python
Rating by i***s for Clown Ball Python
Everything went perfectly. I could not be happier with how the whole transaction went. Heather is a Top Quality Top notch seller. I recommend her to Anyone and will absolutely do business with her again. An absolute pleasure. Thanks again 🙂😎👍 - Oct. 06, 2023
Rating by c***s for Black Pastel Het Piebald Ball Python
Everything was smooth and easy went very good - Aug. 27, 2023
hroffey replied: Glad it was a positive experience. - Aug. 27, 2023
Rating by t***x for Leopard Champagne Het Piebald Ball Python
First purchase & the experience was excellent! Fast communication & very accommodating. Shipment was delayed & Heather contacted Reptile Express to provide me w/ updates. Snake arrived safe, healthy & absolutely gorgeous. Highly recommended! - Aug. 21, 2023
hroffey replied: Thank you Paige for your patience and trust. I wish you and your beautiful boy many enjoyable years together. - Aug. 21, 2023
Rating by f***e for Het Red Axanthic Het Piebald Ball Python
Was an awesome experience. First time ever importing an animal and they made it so easy. Communication was awesome and any questions was always answered and in a very timely manner. Hoping to do business again in the future. - Oct. 12, 2023
Rating by f***2 for Banana Blade Lesser Clown - Female Maker Ball Python
All good ! Thanks for the super snake ! - Aug. 06, 2023
hroffey replied: Pleasure to meet you. Hope your son and she form a special bond. - Aug. 06, 2023
Rating by n***o for 100% Het Piebald Ball Python
Heather was helpful, friendly and communicative throughout the entire process. I highly recommend purchasing from her to anyone considering doing so. - Jun. 08, 2023
Rating by c***c for Super Cinnamon Ball Python
excellent professional and fast service - Dec. 29, 2022
Rating by k***c for GHI Phantom Poss Het Clown (Proven) Ball Python
The seller was very nice and helpful I'm very happy with the purchase would highly recommend buying from them - Nov. 04, 2022
Rating by t***s for Clown Ball Python
Rating by t***s for Clown Ball Python
Heather and the ball room made this an easy and enjoyable experience all around. Everything was perfect, she truly cares for the health and well being of the animals and answered every question I had with expert advice I could not recommend them more - Sep. 14, 2022
Rating by z***m for HRA Piebald Ball Python
Amazing experience over all, if you're in Canada, or the Ball Room just has a fantastic snake that you really want I can't recommend working with them enough. I hope to make another order in the future! - Jul. 14, 2022
Rating by j***s for Special Diamond Ball Python
Heather provided me with excellent customer service. My animal was shipped from Canada to Texas and arrived in perfect health. She is a true professional and I look forward to our future dealings. - Jun. 29, 2022
hroffey replied: Thanks Bryan. All the best. Looking forward to seeing what you create in the future. - Jun. 29, 2022
Rating by p***5 for Pastel Enhancer Genetic Stripe Ball Python
Awesome snake. First time buying from Canada and everything went perfect. Would highly recommend. Thank you - Jun. 30, 2022
Rating by r***s for Champagne HRA Het Piebald Ball Python
This is our second experience with the seller. I recommend them, unconditionally. Wonderful snakes, great customer service. - Apr. 30, 2022
Rating by m***g for Phantom Special Ball Python
This was a perfect experience. Great seller. Don’t hesitate to deal with them. Would buy from them again, for sure. - Apr. 25, 2022
Rating by m***g for Black Pastel Enchi Het Clown Ball Python
She was fantastic to deal with and wonderful to work with has went above and beyond to make the experience comfortable and effortless - Apr. 17, 2022
Rating by v***s for Lesser Clown Ball Python
Heather was a pleasure to do business with. Received very healthy and beautiful snakes...Will be doing business with her again. - Aug. 11, 2022
hroffey replied: Thank you Tony. Great to work with you too. Glad to help add some enhancer to NY state. - Aug. 11, 2022
Rating by p***n for Pastel Enhancer Het Genetic Stripe Ball Python
Perfect transaction. Great communication, Healthy snake. They even let me pay in USD. - May. 13, 2022
hroffey replied: Thank you for confidence. Take care. - May. 13, 2022
Rating by g***s for Enhancer Het Genetic Stripe Ball Python
First time buying from an online source seller was fantastic! Communication was perfect and I absolutely love my new baby ! - Feb. 13, 2022
Rating by k***1 for Blade Clown Ball Python
Heather was a delight! I inquired about her Christmas sale for the wrong snake by accident, but she still gave me a discount. Quick responses, professional and personable. Will definitely buy from again! Thanks again, Heather! 😊 - May. 14, 2022
Rating by l***y for Cinnamon Ball Python
Rating by l***y for Cinnamon Ball Python
Beautiful, healthy animals and excellent communication! - May. 13, 2022
hroffey replied: Pleasure working with you. - May. 13, 2022
Rating by c***x for Blade Het Clown Ball Python
Everything went extremly well; communication was effective and quick, snake seems in perfect health and was handed off to us in an isolated box in case we hadn't brought one, we were also handed his feeding/shedding tracking paper since birth. 10/10 - Dec. 02, 2021
Rating by b***t for Lesser 50% Het Clown Ball Python
Very happy with my new addition. The snake is even more beautiful in person. Heather was a pleasure to work with and answered all my questions. Shipping was prompt and everything went smoothly. Would buy from The Ball Room again. - Sep. 23, 2021
hroffey replied: Appreciated the fast, decisive transaction. :) - Sep. 23, 2021
Rating by s***l for Phantom Special Ball Python
Breeder was excellent to deal with and well organized. Animal was healthy on arrival and exactly as shown/described. Very pleased! - Sep. 24, 2021
hroffey replied: Pleasure to work with. Excellent communication and flexibility. Highly recommend to others. - Sep. 24, 2021
Rating by p***8 for Super Pastel Het Red Axanthic Ball Python
Great to work with. Will be looking at more they have in the future. Really healthy snakes - Sep. 24, 2021
Rating by a***8 for Black Pastel Ball Python
Great to work with very responsive. Animal arrived as described, alive, and packaged properly. - Aug. 26, 2021
Rating by c***s for Het Clown Ball Python
Very Responsive, everything went really smooth. No issues with snake. Everything was exactly as seller described. - Aug. 18, 2021
Rating by c***i for Lesser 50% Het Clown Ball Python
Sent plenty of pictures of the snake at various ages, including parents. Was very nice of them to put the snake on hold for a long while. - Aug. 26, 2021
hroffey replied: Pleasure to meet you Emily. All the best to you and Vexen. - Aug. 26, 2021
Rating by s***2 for Banana Butter Het Clown - Female Maker Banana Ball Python
Hatchling is doing great, is a solid feeder with a surprisingly calm and friendly temperament. Really outgoing little boy, I'm very happy with him. :) - Oct. 15, 2021
Rating by t***s for Special Diamond Ball Python
I got my beautiful pewterpange boy today! Amazing communication and a amazing breeder to do business with. Will definitely buy from again. - Sep. 09, 2021
Rating by m***r for Pewterpagne Ball Python
Heather is very knowledgeable and informative. It was a pleasure to buy a Ball Python off of her . My snake arrived well packaged, super healthy and stunning , couldn’t ask for a better experience! - Aug. 19, 2021
hroffey replied: Thanks Rachel. So happy that my beautiful little BEL has you as a new mom. - Aug. 19, 2021
Rating by r***7 for Blue-eyed Leucistic Ball Python
well shipped fast response and very helpful will buy again from this seller - Jul. 08, 2021
hroffey replied: It was a pleasure meeting you! - Jul. 08, 2021
Rating by s***l for Albino Champagne Enchi Ball Python
Great customer service and communication. Received healthy snake on time with good packaging! - Aug. 04, 2021
hroffey replied: Thanks Sary. Wishing you all the best. - Aug. 04, 2021
Rating by s***y for Pewter Ball Python
Rating by s***y for Pewter Ball Python
My experience was really great! She was super kind and gave me lots of information and set everything up perfectly! Definitely would recommend anyone looking to buy should go to her! - Jun. 16, 2021
Rating by a***f for Butter 66% Het Clown Ball Python
Was very professional. - May. 04, 2021
Rating by a***3 for Butter 66% Het Clown Ball Python
Amazing experience buying a snake from The Ball Room! My Ivory Spider arrived safe and sound, packaging was extremely secure and the seller communication and response was amazing! Highly recommend purchasing a beautiful snake from Heather. - Apr. 21, 2021
Rating by t***a for Ivory Spider Ball Python
Beautiful snake and easy process! - Apr. 29, 2021
Rating by a***s for Albino Champagne Enchi Ball Python
The Pastel Genetic Stripe Het Enhancer Ball Python that I received from the Ball Room is absolutely beautiful - I am very thankful for the excellent husbandry that goes into producing such beautiful results - Thank you Ball Room Canada - - Mar. 25, 2021
Rating by k***s for Pastel Genetic Stripe Het Enhancer Ball Python
The Pastel Genetic Stripe Het Enhancer Male Ball Python that I received from the Ball Room is absolutely beautiful - I am very thankful for the excellent husbandry that goes into producing such beautiful results - Thank you Ball Room Canada - - Mar. 25, 2021
Rating by k***s for Genetic Stripe Het Enhancer Ball Python
The Black Pastel 66% Het Piebald Ball Python that I received from the Ball Room is absolutely beautiful - I am very thankful for the excellent husbandry that goes into producing such beautiful results - Thank you Ball Room Canada - - Mar. 25, 2021
Rating by k***s for Black Pastel 66% Het Piebald Ball Python
I couldn’t be happier! I’ve got nothing but the best and most beautiful babies! 10/10 recommend to anyone who is looking to get a family member! - Apr. 11, 2021
Rating by s***h for Pastel Champagne Black Pastel Het Red Axanthic Ball Python