Store: Surprise Serpents

  • Overall Ratings Score: 5.0 (28)
  • Percent Positive: 100% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 1 9 28
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 28
Seller communication 28
Shipping time 28
Shipping packaging 28
Below is Positive (5 Star) feedback left by buyers about this user.
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Awesome snake - Aug. 14, 2024
Rating by a***1 for Leo Triple Het Lav/Clown/Pied Ball Python
Great experience buying this snake. Was able to meet for a local pickup. Will purchase from Surprise Serpents again. - Jun. 08, 2024
Rating by j***t for Bumblebee Het Hypo Ball Python
Seller is very quick to reply and very knowledgeable about her animals and the best husbandry practices. The seller has even offered her help after the purchase. I will definitely be doing more business with her. Definitely 5⭐️ - Apr. 29, 2024
Rating by j***0 for Super Pastel Ball Python
Snakes looked even better than advertised and seller was very good to work with - Apr. 15, 2024
Rating by j***1 for Bumblebee Het Hypo Ball Python
Mallori with Surprise Serpents is fantastic! The communication throughout the whole process was perfect and my new girl showed up healthy and beautiful. - Apr. 10, 2024
Rating by m***2 for Pastel Calico Het Hypo Ball Python
Excellent seller and superb snake! He’s gorgeous, just how she described, and very healthy. She was very patient with me through this first auction. I’m thankful for that. Will be a returning customer! - Jan. 31, 2024
Rating by k***9 for Pastel Genetic Banded Ball Python
This snake is beautiful! He arrived healthy and very curious. The seller is such a lovely person and really cares for their snakes. Communication was great and she answered all my questions and even gave me some advice. I highly recommend this seller - Jan. 31, 2024
Rating by k***8 for Super Pastel Calico Genetic Banded Ball Python
Surprise Serpents was fantastic to work with. They were very response and made it easy to transact. They also answered all of our questions thoroughly and it is clear they take pride in what they do. Would definitely purchase from here again. - Nov. 23, 2023
Rating by t***k for Pastel Het Hypo Ball Python
Great seller animal was in amazing condition very helpful and quick to reply! - Oct. 13, 2023
Rating by a***n for Pastel Lesser Het Ghost Ball Python
Seller was really fast to reply and so kind and helpful. The snake arrived fast and looking healthy. Very happy!! I want to get all my snakes from you!! - Sep. 20, 2023
Rating by a***e for Lesser Mojave BEL Ball Python
Very professional and responsive. Would buy from again. Just a lovely animal! - Sep. 20, 2023
Rating by r***k for Dark Calico Ball Python
Very impressed with the whole experience. Very professional and helpful the entire time. The snake arrived in awesome shape and we couldn't be happier. Would not hesitate to do business with them im the future. - Sep. 12, 2023
Rating by r***i for Lesser Mojave BEL Ball Python
Absolutely, incredible shippedsafely. Very communicative answered all questions friendly and was exactly as advertised on the site. - Aug. 22, 2023
Rating by m***y for Pastel Banana Ball Python
I was so very pleased my little noodle is perfect! - Aug. 22, 2023
Rating by k***d for Pastel Banana Ball Python
The customer service is Amazing!! Very friendly and helpful even with all my questions they never seems irritated or unwilling to help! Definitely recommend them if you are looking for a new snake of your own! - Sep. 12, 2023
Rating by l***2 for Bumblebee Ball Python
I'm obsessed with my new boy! He's healthy and explorative, and the purchase was very smooth, would buy from here again :) - Feb. 28, 2022
Rating by j***y for Lesser Mojave BEL Ball Python
My experience with Mallori was stellar! Extremely fast response time, excellent communication, shipping was top notch, and the animals are stunning. I would recommend Surprise Serpents without hesitation! Thank you! - Nov. 24, 2021
Rating by h***s for Super Mojave BEL Ball Python
Amazing and helpful, genuinely cares. Highly recommend - Nov. 10, 2021
Rating by m***s for Pastel Banana Ball Python
Awesome little python - very healthy and communication with the seller was great! - Oct. 07, 2021
Rating by b***o for Super Pastel Ball Python
Mallori was very kind and answered all my questions quickly. - Oct. 01, 2021
Rating by l***k for Lesser Mojave BEL Ball Python
Seller was very communicative and packaging was very well done. We have now had the snake for over a week and he seems to be in perfect health. We are very happy with our purchase. - Jun. 11, 2021
Rating by s***y for Lemonblast 100%Het Ghost 50% Het Albino Ball Python
Absolutely no complaints at all. Seller was extremely communicative and helpful through the whole process. Animal was delivered very well alive and extremely healthy. Overall very pleased with my new noodle 😊 - May. 19, 2021
Rating by d***s for Lemonblast 100%Het Ghost 50% Het Albino Ball Python
Best buying experience I’ve had, great communication and my snake arrived in perfect condition - Mar. 24, 2021
Rating by s***1 for Emperor Pin Het Ghost 50% Het Albino Ball Python
Picked up three snakes, they are all very healthy and well cared for, will buy from again and recommend to others! Very responsive, and snakes are just as she described. - Dec. 16, 2020
Rating by l***1 for Pastel Ball Python
Rating by l***1 for Pastel Ball Python
Thank you so much! He is beautiful, healthy, and friendly! I can see your passion in how well he has been cared for. - Sep. 27, 2020
Rating by b***e for Superfly Calico Ball Python
Great costumer service, great packaging, and excellent communication. 👍 - Nov. 04, 2020
Rating by b***2 for Lemonblast Het Ghost 50% Het Albino Ball Python
Very prompt and professional! 10/10 will do business again and recommend to others! - Sep. 10, 2020
Rating by k***s for Super Pastel Calico Ball Python
Everything was exactly as expected. I would definitely recommend this seller and purchase from again. - Mar. 24, 2020
Rating by r***3 for Normal Ball Python
Rating by r***3 for Normal Ball Python