Store: Duwannaiguana
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Overall Ratings Score: 4.9 (16)
- Percent Positive: 94% from all time
- Reciprocated Ratings: 0% over last 90 days
- View Buyer Ratings or Store Profile
Rating Trends
3 months | 12 months | all | |
---|---|---|---|
Positive (5 Star) | 5 | 15 | 15 |
Neutral (3 Star) | 0 | 1 | 1 |
Negative (1 Star) | 0 | 0 | 0 |
Below is Neutral (3 Star) feedback left by buyers about this user.
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Package had 0 air holes, was not marked live animal, iguana had no heat source and arrived barely alive. - Mar. 19, 2024
rwillis replied:
Buyer gave no chance for resolution before leaving this review, per the site’s recommendation. Ship refund issued and awaiting reply. Box holes negate foam insulation. Trying to resolve this…. - Mar. 19, 2024
Package had 0 air holes, was not marked live animal, iguana had no heat source and arrived cold,unresponsive,and stiff until I got it's heat back up to normal. - Mar. 22, 2024
rwillis replied:
Buyer refused to provide photo proof of claims. I’ve never shipped without following Lacey Act protocol - Mar. 22, 2024
Rating
by
w***1
for Red Iguana Green Iguana
Rating
by
w***1
for Red Iguana Green Iguana