Store: SATOO

  • Overall Ratings Score: 4.8 (150)
  • Percent Positive: 93% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 8 39 139
Neutral (3 Star) 1 1 5
Negative (1 Star) 1 1 6

Detailed Ratings

Average Count
Item as described 150
Seller communication 150
Shipping time 150
Shipping packaging 150
Below is feedback left by buyers about this user.
Shut out to SATOO for nice big tame ccb black throat monitor, so far so good!I got the exact animal I paid for and wanted, It came nicely packed and on time and ate on the first day! Me and my kids is having a blast interacting with our new edition. - Jan. 14, 2022
Rating by n***u for Juvenile Black-Throat Monitor Black-Throated Monitor
Getting communication rolling was a slow start but after that they were really awesome to work with. Lacertas are gorgeous a little shy but acclimating well. - Jan. 04, 2022
Rating by c***n for Juvenile Melanistic Lacerta More Lizard
Everything was great, fast shipping. Snake was just as discribed. Interest in eating ht away, and seems very healthy so far. Only suggestion I would make, is to be clear on when the animal will be shipped to be sure that works out for the recipient. - Nov. 12, 2021
Rating by g***t for Juvenile 'High-Red' Oregon Red-Spotted Garter Snakes
Very responsive seller, answered any questions I had. Very customer friendly store policy as well which shouldn't be ignored. All in all a very good experience. - Oct. 05, 2021
Rating by c***0 for Northern White-Lipped Pythons
Overall and great interaction with satoo my animal a arrived safe, quickly and in good health. They were also quick to respond to any questions, I look forward to future purchases and would recommend satoo to anyone - Sep. 16, 2021
Rating by t***n for Baby Malaysian Mangrove Snake More Colubrid
was surprised that a somewhat big company answered all my questions fully and took the time to send me recent pictures. animal looked great after the delivery and was very lively. packaging was absolutely top tier - Sep. 09, 2021
Rating by i***0 for Blue Beauty Ratsnake Beauty Rat Snake
Great experience all around! Took a while to get the animal due to a heat wave then the hurricane, however they kept in touch throughout. Very professional sellers! - Sep. 10, 2021
Rating by b***0 for GFP Leucistic Axolotl
He arrived and looked even more beautiful than in the pictures. Very fast shipping and amazing communication would purchase again. - Aug. 24, 2021
Rating by s***n for Juvenile HIGH-RED Coastal Garter Snakes
Wonderful and communicative folk to work with. Beautiful, alert and active baby that was shipped appropriately and fast. Recommend this seller. - Jul. 31, 2021
Rating by t***m for Maroon Amazon Tree Boa
I had a very easy time communicating with them. They were very kind and I will definitely will be purchasing another snake from them! Respectful, dedicated and much more is all I can say about them! - Jul. 22, 2021
Rating by a***n for Juvenile Taiwan Beauty Ratsnake Beauty Rat Snake
Just received a female B. Cyanea and she arrived well packed, active and alert. Seems healthy and already exploring her enclosure. - Jul. 21, 2021
Rating by t***n for Juvenile Green-Eyed Cat Snakes (Boiga Cyanea) More Colubrid
Great seller! Amazing communication and snake was exactly as described. - Jun. 30, 2021
Rating by i***s for Black Pastel Het Pied Ball Python
They were very nice and fast shipping the animal was alive and healthy 10/10 - Jun. 28, 2021
Rating by h***y for Asian Water Monitors
Rating by h***y for Asian Water Monitors
The animal arrived less than 24 hrs, was healthy beautiful & exactly as described! I had difficulty communicating with them during process. It took multiple attempts to get a response. That needs improvement but over all I was pleased & I would comme - Jun. 07, 2021
Rating by j***w for Baby Gray-Banded Kingsnake
Response was great, staff is extremely friendly and considerate. Great tokay, watching him pounce on a cricket right now. Buy here you won't regret it! Negative eviews by keepers that killed their animals days later and blame SATOO. - Jun. 04, 2021
Rating by g***8 for Baby Powder Blue Tokay Gecko
The packaging was done well and they called me twice about refunding flies I also ordered - May. 11, 2021
Rating by n***e for Black Widow Other Spider
The heck was beautiful and easy to buy. Communication was decent but definitely could’ve been better. And the shipping problem wasn’t the shops fault but fedex theirselves held the gecko for an extra night. - Apr. 24, 2021
Rating by w***e for Orange Striped Gargoyle Gecko (3)
Absolutely gorgeous geckos that are even more stunning in person. SATOO was fantastic to deal with; Alexis had great customer service and I plan to order again soon! - Apr. 07, 2021
Rating by c***y for Malaysian Cat-Eyed Geckos More Gecko
great buy, snake is healthy, communication was excellent service was excellent, very impressed - Mar. 22, 2021
Rating by p***8 for Red Biak Green Tree Python
Good - Mar. 19, 2021
Rating by b***6 for Miwok Trapdoor Spider
Manager Mike was very helpful from the beginning until the end. All 3 reptiles I purchased were in good health when they arrived. Which were, one BRB, one Dumeril’s, and one Mourning gecko. Any concerns I had were handled. A+ rating - Mar. 12, 2021
Rating by b***t for Het Hypo Brazilian Rainbow Boas
Snake arrived in great condition. Great communication and fast response times. Would consider buying from again. - Feb. 26, 2021
Rating by r***5 for Yearling T+ Albino Blood Python
SATOO worked really well with me in checking their other store to insure the gender of the snake I was inquiring about and getting me pictures of the actual animal. I ended up purchasing two snakes and both arrived quickly and in excellent condition. - Jan. 16, 2021
Rating by m***2 for Huachuca Mountain Kingsnakes Arizona Mountain Kingsnake
Very courteous, answered all emails promptly. Answer phone call and all questions. Specimen arrive healthy and packed perfectly. Overall a very attentive and pleasant experience. I would order from them again. - Jan. 13, 2021
Rating by j***s for Mandarin Ratsnakes Mandarin Rat Snake
Great seller. The caiman was packaged and marked on box well. the Fedex driver took until end of day to deliver though so caiman was really cold when arrived. Not seller's fault. Caiman is fine and doing well. Great seller. I would buy again. - Jan. 13, 2021
Rating by w***6 for Caiman Lizards More Lizard
all went very well. i've never had anything but positive experiences sellers and with morphmarket - Nov. 21, 2020
Rating by b***r for Baby Trinket Ratsnakes Other Rat Snake
My first ever purchase on Morph Market. Their responses were almost telepathic, they were so fast. I received an extremely well started A childreni that started eating voraciously the day after she arrived. I couldn't be more happy or relived! A+++++ - Nov. 06, 2020
Rating by k***n for Red Children's Pythons
Very satisfied. I was able to call the store and speak to them, they were informative, the snakes are very healthy and ate. Thanks! - Oct. 17, 2020
Rating by m***m for Broadband Bamboo Ratsnake (Laticinctus) Bamboo Rat Snake
The transaction couldn't have been any better.. Cool Deal - Sep. 09, 2020
Rating by b***s for Sinaloan X Nelson's Milksnake Sinaloan Milk Snake
Snake arrived fine but 2 hours later then expected - Sep. 04, 2020
Rating by r***y for Oregon Red-Spotted Garter Snakes
Overall happy so far with my purchase. Had the snake for a week and it is still well. Fingers crossed she will do good for years to come. - Sep. 06, 2020
Rating by k***y for Oregon Red-Spotted Garter Snake
I inquired about the Caulker Cay Boa, but was advised it was sold out (hence the four stars for that). However, the seller had another item of interest for me (A. childreni) and I purchased it. It was exactly as described (five stars for that). - Sep. 01, 2020
Rating by f***c for Caulker Cay Boa Constrictor
Received my tiger ratsnake a few days after ordering great communication. He appears to be doing great and is very fiesty. Would definitely order from them again. - Aug. 27, 2020
Rating by b***s for LARGE Tiger Ratsnake More Colubrid
Very nice experience buying with them: responded to all my questions, worked with me with the shipping, and animal was in good condition - Sep. 01, 2020
Rating by b***8 for Caulker Cay Boa Constrictor
Fast and polite responses. Snake arrived well packaged and looking healthy and is absolutely beautiful! - Aug. 27, 2020
Rating by s***7 for Snow Het Caramel Corn Snake
Beautiful baby snakes, bright & healthy looking. They arrived very well-packaged. Seller was awesome to work with, answering my questions in with quick response & did honor my shipping & separate packaging/labeling of the sexes requests. Ty! - Sep. 02, 2020
Rating by w***b for Oregon Red-Spotted Garter Snakes
A completely positive experience. Outstanding communication and support throughout the purchase. - Aug. 18, 2020
Rating by a***r for Nicaraguan Boas Boa Constrictor
extremely happy with my gecko - Aug. 04, 2020
Rating by s***0 for Mossy Leaf-Tailed Gecko
Was close enough to pick up our new snake. SATOO was amazing and worked very well with me. Would highly recommend to anyone looking to purchase a snake. - Aug. 06, 2020
Rating by b***c for Albino Ball Python
Rating by b***c for Albino Ball Python
Absolute professionals...communication was fantastic. They went the extra mile to make sure we received exactly what we wanted. Will definitely do business again! - Jul. 18, 2020
Rating by l***s for Red Foot Tortoises (5-7") Red-Footed Tortoise
Not a great experience - Jun. 19, 2020
Rating by j***2 for Albino Ball Python
Rating by j***2 for Albino Ball Python
I recieved my banana ball python the next shipping day and he was healthy and very calm. I am very happy with my purchase - Jun. 18, 2020
Rating by k***5 for Banana Ball Python
Rating by k***5 for Banana Ball Python
Once again a great transaction! This boy is beautiful and is a true high red! He seems to be getting brighter everyday! Ate an hour after arrival. The SATOO team are true professionals! Will be buying from them again! - Jun. 07, 2020
Rating by u***r for FLAME' Garter Snakes (High Red)
Excellent transaction, High quality garter snake and even high quality customer service. I wish all transactions were this positive. I strongly recommend the SATOO team to everyone. I am very much looking forward to future transactions. Thanks guys!! - Jun. 07, 2020
Rating by u***r for California Red-Sided Garter Snakes
I really recommend this seller. The best I have had. Educated , polite, responsible, respectful and good service. I highly recommend him. Beautiful snake and healthy. - May. 21, 2020
Rating by d***r for Sub-Adult Biak Green Tree Python
I had a wonderful experience dealing with SATOO. They responded to my inquiry very quickly and went above and beyond to answer all of my follow up questions. My skink arrived in great shape and appears very healthy. I'm pleased with the experience. - May. 16, 2020
Rating by j***e for Adult Merauke Blue Tongue Skinks Merauke Blue-Tongued Skink
Snake was a little more aggressive but was able to handle with care. Information on last shed/ feeding would have been nice. - May. 13, 2020
Rating by b***n for Yearling High White Emerald Tree Boa Northern Emerald Tree Boa
After 2 days of the dragon bein completely perfect and fine to now not movin not eatin and barely alive i have tryed my best to get her health back but so far no luck i hope she dont pass since the other i got from this place is fine and still fine - May. 29, 2020
Rating by s***3 for Leatherback Het Hypo/Translucent Central Bearded Dragon
Love my female Brazilian baby. She arrived well and is in her new enclosure. I will look into buying again from them in the future. - Apr. 23, 2020
Rating by d***7 for CB Brazilian Rainbow Boas
I would definitely do more business with scales and tails of Ohio - Feb. 27, 2020
Rating by s***7 for Biak Green Tree Python Male 3 FLASH SALE!