Store: Slitherpets

  • Overall Ratings Score: 4.1 (28)
  • Percent Positive: 75% from all time
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 0 0 21
Neutral (3 Star) 0 0 1
Negative (1 Star) 0 0 6

Detailed Ratings

Average Count
Item as described
4
 28
Seller communication
4
 28
Shipping time
4
 28
Shipping packaging
4
 28
Below is Negative (1 Star) feedback left by buyers about this user.
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Not responsive, took days then reasked to get an answer. Was going to ship with a low of 18F. Even with heatpack I’d wait for a live snake over a dead one. Backed out “snake was acting funny” Posted long ago, strange timing. Refunded but disappointed - Feb. 27, 2021
Rating by r***c for Amazon Tree Boa, Halloween Phase
There was no heat pack in the box with the snake when shipped to me other then shredded paper. Snake was very lethargic and dehydrated. I came back and noticed the snake unresponsive to touch. The snake expired within 2hrs after I received it. - Sep. 17, 2020
ssexoticanimals replied: Too hot for a heat pack. Just a young baby. Plus you got a full refund!!!!! - Sep. 17, 2020
Rating by 3***3 for Biak Green Tree Python
The snake I purchased was never shipped and i wasn’t informed until after I called worried. I was told she had an eye cap and they wanted to clear it with me before hand. In the middle of talking they decided to back out and keep her. - Jul. 01, 2020
Rating by p***s for Western Hognose
Rating by p***s for Western Hognose
Very poor communication. Shipping never happened. They charged my account on a monday morning and by thursday animal had not been shipped. Then they contacted me and said there was a mishap with there system. I requested a refund immediately. - May. 09, 2020
ssexoticanimals replied: Order never came through. We do not charge cards, it was ordered online, just a GLITCH in the system. Guess we aren’t PERFECT!!!!!! You got your money back so MOVE ON!!!! - May. 09, 2020
Rating by w***s for 100% Clown Ball Python
Russo juvenile female looked good. Normal breeder female #1 has scale rot. Normal breeder female #2 is infested with mites, has a respiratory infection, and has scale rot. Im glad they are in my competent care now. I feel sorry for your animals. - Apr. 19, 2020
ssexoticanimals replied: That’s very strange. Why didn’t you call me. I’ve never had scale rot. You are more than welcome to send them back. - Apr. 19, 2020
Rating by z***0 for Ball Python
Rating by z***0 for Ball Python
Tried to pull the old Bait and Switch! Bought a superstripe for $350, they sent me a normal Borneo, and then she told me I was wrong when I called her out on it. Got a refund, but Buyer Beware! - Mar. 26, 2020
ssexoticanimals replied: We shipped the wrong snake by accident. But we paid to ship it back & he was offered another snake that was more expensive & a lot bigger for $50.00, but he got mad, so we just gave him a full refund!!!!! Sorry we made an honest mistake!!!!! - Mar. 26, 2020
Rating by k***s for Super Striped Borneo Python Borneo Short-Tailed Python

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