Store: The Reptile Shop

  • Overall Ratings Score: 5.0 (197)
  • Percent Positive: 99% from all time
  • Reciprocated Ratings: 25% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 8 9 196
Neutral (3 Star) 0 0 1
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described
4
 197
Seller communication
4
 197
Shipping time
4
 197
Shipping packaging
4
 197
Below is feedback left by buyers about this user.
She is a beautiful and calm snake couldn't be happier with my purchase I highly recommend him - Mar. 25, 2025
Rating by a***s for Sonoran 66% Het Leopard Boa Boa Constrictor
Matthew, Kenneth, and Michael all were and are fantastic at customer service! Not to mention the skink looks beautiful and even better in person! I highly recommend this place! They are the Justice League of the reptile world! - Mar. 19, 2025
Rating by s***2 for Really Red Magma Northern Blue-Tongued Skink
This seller, especially Matt who works for him, went FAR above and beyond what he would have been expected to from the first contact. They are absolutely incredible, and the animal is stunning!! I look forward to working with them in the future!! - Mar. 18, 2025
thereptileshop replied: Thank you for the kind words! We appreciate your business and look forward to working with you again!! - Mar. 18, 2025
Rating by b***2 for Scaless Snow Motley Corn Snake
They were extremely helpful and answered any questions I had before purchasing. Snake arrived beautiful and in perfect condition. Shipping and communication was lightning fast. - Mar. 07, 2025
Rating by s***t for Pink Lineage Argentine Boa 50% Het T+ Albino Argentine Boa Constrictor
I bought a snow ball python from here and am very satisfied. I'm lucky to live close enough to their temecula store to be able to pick up the snake. I highly recommend checking out their store very kind and knowledgeable staff will be buying again. - Mar. 11, 2025
Rating by b***0 for VPI Snow Ball Python
Rating by b***0 for VPI Snow Ball Python
We had a GREAT experience purchasing our baby, from beginning to end. Open communication, answered any and all questions we had. Our baby is absolutely perfect as well as our experience with The Reptile Shop. We highly recommend and would buy again! - Mar. 09, 2025
thereptileshop replied: Thank you very much for the kind words and we are really happy your loving loving your new garter!! :) - Mar. 09, 2025
Rating by s***0 for Albino Checkered Garter Snakes
Beautiful snake. - Mar. 04, 2025
Rating by u***e for Orange Dream Yellow Belly Pied Ball Python
easy to work with - Jan. 17, 2025
Rating by m***r for Albino Checkered Garter Snakes
Beautiful animal, shipping was perfect! - Dec. 18, 2024
Rating by r***1 for Normal Boa (Clean Contrast) Boa Constrictor
These are some awesome guys with some awesome snakes. Will be buying again. Very impressive shipping package. And even comes a really cool raised up sticker. Lol - Feb. 28, 2024
thereptileshop replied: Thanks for the great review! We really appreciate it and we're happy your liking your new FWC! - Feb. 28, 2024
Rating by d***r for Visual UK Hypo Poss Het Lav False Water Cobra
. - Dec. 11, 2023
Rating by r***0 for Pure Australian Frilled Dragon Frilled Lizard
Top notch looking little critter!! Thanks!! - Nov. 01, 2023
Rating by j***o for El Rosario Rosy Boas
Rating by j***o for El Rosario Rosy Boas
I had a very good experience. The communication was helpful to ensure convenient shipping, and the snake arrived healthy. - Oct. 28, 2023
Rating by a***n for Lake Chapala Rosy Boas
I love the reptile shop definitely will be buying from them again Also i got a tegu from them - Oct. 18, 2023
Rating by v***l for Argentine Black And White Tegu Babies Argentine Tegus
Great response time, customer service, packaging, and and top of it all the baby tegu I received was super healthy and already habituated to people. - Oct. 14, 2023
Rating by t***r for Argentine Black And White Tegu Babies Argentine Tegus
Lol he is a ornery little thing...cant be happier with this little guy...he is beautiful. - Oct. 11, 2023
Rating by e***d for Arctic Super Conda Western Hognose
The reptile shop was amazing to work with and quick with responding would definitely buy from them again - Aug. 30, 2023
Rating by f***e for Dumerils Boa More Boa
Had an outstanding experience working with the team over at the Reptile Shop. Idk who's working with their monitors but our blue tailed monitor came in amazing and clearly someone was working with her. - Sep. 26, 2023
Rating by p***s for Cyclops Mountain Blue Tailed Monitor Other Monitor
Arrived very healthy and hungry. This was my first time buying a shipped Lizard and Kenneth helped ease my mind and help from purchasing to arrival. Definitely will come back here for my next baby. - Aug. 30, 2023
Rating by k***0 for Argentine Black And White Tegu Babies Argentine Tegus
A fantastic experience! Great communication and response time. Our new snake arrived in flawless condition and perfectly packed. - Sep. 06, 2023
Rating by l***y for False Water Cobra More Colubrid
Good seller reply good experience - Aug. 27, 2023
Rating by e***c for Leucistic Colombian Rainbow Boa
Kenneth responded to my inquiry immediately, communication was great! He gave me a discount for picking her up and very helpful care instructions. She is super tame and gorgeous, even better than picture. A+++ experience!! - Jul. 31, 2023
Rating by k***n for Extreme Red Line Conda Albino Western Hognose
Staff was very informative and helpful, not to mention friendly and caring. It seems they really care about customers and the quality of their business. Would definitely buy from the reptile shop again. - Aug. 02, 2023
Rating by t***n for High Pink Argentine Boa Argentine Boa Constrictor
They responded fast and answered any question I had. They were very kind and their website is very easy to work with! - Aug. 01, 2023
Rating by h***m for Arctic Watermelon Hognose Western Hognose
Great Transaction, Thank You! - Jul. 28, 2023
Rating by a***r for Arizona Mountain King Pair Arizona Mountain Kingsnake
Fast and Great communication. Made the transaction very easy:) - Jul. 21, 2023
Rating by t***1 for Dumerils Boa More Boa
The original snake sold at an expo; the snake I got instead is still great. Excellent service and shipping. He feeds well and handles well. Everything you would want in a Mexican rosy boa - Aug. 06, 2023
Rating by m***b for Melanistic Bay Of LA Rosy Boa
My boa arrived quickly and packaged safely. As soon as I opened the package he climbed right into my hand and was super chill and healthy as could be. I love him already! Thank you! - Jul. 18, 2023
Rating by j***b for Leucistic Colombian Rainbow Boa
Great experience overall! Good quality animals and good customer service! - Jul. 02, 2023
Rating by c***x for Leucistic Colombian Rainbow Boa
She's healthy, eats without hesitation and definitely a good looking addition. Experience was solid and appreciate the care put into keeping her cool during transit as it was warming here 👍 - Jul. 14, 2023
Rating by d***l for Leucistic Colombian Rainbow Boa
Good communication, helpful feedback and was able to meet my requests. Healthy beautiful dumerils boa my new fav. Next critter I buy I will see if these guys have it first. - Jun. 28, 2023
Rating by m***e for Dumerils Boa More Boa
Excellent experience. Very responsive, worked with me as I was going to be leaving town for a while. Communication, shipping, spot on. The animal is amazing. Will be a return customer. Thank you for the amazing rock python and service. - Jul. 07, 2023
Rating by s***r for Patternless Stripe African Rock Python
A+ fast shipping awesome animal! - Jun. 08, 2023
Rating by r***e for Gray Banded Kingsnake Pair Gray-Banded Kingsnake
Great overall experience and service will but again - Jun. 07, 2023
Rating by u***s for Gray Banded Kingsnake Pair Gray-Banded Kingsnake
I’ll definitely be buying from the reptile shop again. Great communication from the beginning and good fast shipping. Our black eyed Lucy is perfect. - Jun. 07, 2023
Rating by g***z for Leucistic Colombian Rainbow Boa
This seller is amazing. Great communication and always responded promptly. We have other reptiles, but this is our first blue tongue skink. He answered all of our dumb questions… without making us feel dumb. Lol. The skink is beautiful. - Jun. 14, 2023
Rating by s***2 for Blue Tongue Skink Adult Northern Blue-Tongued Skink
Great customer service. Very well packed arrived in great shape thanks! - May. 25, 2023
Rating by b***2 for Hybino Tangerine Honduran Milk Snake
Beautiful girl. She arrived healthy and on time. She is such a cool snake to watch, can't wait She accommodates, eats and digests so I can hold her! - May. 18, 2023
Rating by t***1 for Arizona/Mexican Cross Rosy Boa
Kenneth was quick to respond and even wanted to make sure I did read the full ad to include this male had some old scars. Snake arrived quickly and in amazing shape. He came right out of the box and I'm very happy with him. - May. 11, 2023
Rating by n***h for Dumerils Boa More Boa
Amazing purchasing experience. Amazing communication skills throughout the entire process. 10/10. Would definitely buy from again. - May. 11, 2023
Rating by m***s for Leucistic Colombian Rainbow Boa
Absolutely awesome experience. Communication was fantastic and he was so nice. Snake arrived on time and was beautiful and healthy. Will definitely be purchasing more in the future! - May. 13, 2023
Rating by t***1 for Hypo San Matias Rosy Boas
Great, cert fast communication. So happy with my new baby! Will purchase from this shop again! - May. 11, 2023
Rating by u***s for Leucistic Colombian Rainbow Boa (2 Different Eyes)
One of the best experiences and sellers I have dealt with on here. The boa was way better looking (color wise) than was pictured or described. Very healthy snake and was really happy with the purchase. Couldn’t recommend this seller enough. A++++++++ - May. 11, 2023
Rating by s***5 for Leucistic Colombian Rainbow Boa
Seller got back to me pretty quick and i got my lil guy really fast too!! Hes amazing and so is this seller/business :o) - May. 03, 2023
Rating by m***y for Milk Frogs (3/4 Inch Captive Bred) Other Tree Frog
Seller was very friendly and communicative! Sent extra pictures of the reptile, and answered any questions. Reptile was sent out quickly, and arrived safely! So far, my skink is active and seems healthy!! Very happy with my experience! - Apr. 20, 2023
Rating by v***e for Northern Blue Tongue Skink (Classic) Northern Blue-Tongued Skink
Such a great experience! Seller was very willing to answer all of my questions and sent me a beautiful, healthy dragon- thank you again! - Apr. 23, 2023
Rating by g***s for Hypo Wiblits Bearded Dragon Central Bearded Dragon
It was a great experience no issues at all from communication or shipping everything went very well - Apr. 12, 2023
Rating by g***s for Hypo Crazy Line 66% Het Albino Honduran Honduran Milk Snake
He showed up in perfect condition and is settling in - Apr. 07, 2023
thereptileshop replied: Hey, I'm sorry we must have missed a message somewhere, I saw your neutral review and just wanted to reach out and apologize, if there ever anything you need feel free to reach out to me directly, thanks. Mike 951-492-9946 - Apr. 07, 2023
Rating by b***1 for Albino Harquahala Rosy Boa Ball Python
This boy is so nice and at a super price and amazing quality thanks Craig - Apr. 16, 2023
Rating by g***n for Carpet Python (5 Foot) Other Carpet Python
Seller was very responsive and polite. The Jeweled Lacertas came in healthy and exactly as described! Wouldn't hesitate to purchase from him again! - Apr. 12, 2023
Rating by h***s for Melanistic Jeweled Lacertas

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