Store: SATOO

  • Overall Ratings Score: 4.8 (150)
  • Percent Positive: 93% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 8 39 139
Neutral (3 Star) 1 1 5
Negative (1 Star) 1 1 6

Detailed Ratings

Average Count
Item as described 150
Seller communication 150
Shipping time 150
Shipping packaging 150
Below is feedback left by buyers about this user.
When I received my uromastyx it was very underweight and very lethargic. He did not look well taken care of. It was not a healthy animal. I should have listened to the stores reviews. Do not buy from them - Oct. 19, 2024
satooreptiles replied: We have over a 90% review rating on all platforms, So ‘listening to the store’s reviews’ is encouraged! The Uro is/was healthy, just slightly sluggish from cooler shipping(not uncommon). Animal left store in great shape(pics can confirm). - Oct. 19, 2024
Rating by k***s for Baby Ornate Uromastyx
Great seller, easy to get in contact with. - Oct. 11, 2024
Rating by p***n for Adult Striped California Kingsnake
Fast easy transaction ,thank you - Oct. 13, 2024
Rating by h***z for Baby Ornate Uromastyx
Beautiful animal. Fast shipping. Great service. Will buy from again. - Oct. 10, 2024
Rating by r***5 for Adult Aru Green Tree Python
The frog is amazing. I love it ! super big . I’m just getting to know this incredible frog 🐸 . Thank you. - Oct. 05, 2024
Rating by h***7 for Giant Waxy Monkey Frogs Monkey Tree Frog
Timely with there communications. Helpful with answering questions. Shipped overnight-received next day. Animal was exactly as pictured. I love him-thanks guys - Oct. 03, 2024
Rating by a***1 for Juvenile Australian Water Pythons SALE TIME!
Not the best response time. Has a bump behind head that wasn’t puctured. Don’t keep records on each snake as far as feeding. Saying she was imported when post said cb - Sep. 30, 2024
Rating by h***3 for Baby Guyana Boas True Red-Tailed Boa Constrictor
Excellent quality bull snake at a fantastic price. The staff was friendly and knowledgable and processed my order and shipped my animal that same day! Animal arrrived safe and healthy. I highly recommended SATOO! Thanks again guys! - Sep. 26, 2024
Rating by b***7 for Baby Hypo Bullsnakes
Rating by b***7 for Baby Hypo Bullsnakes
Seller answered all.my questions. Delivered on time.. - Sep. 07, 2024
Rating by t***4 for 6” Mata Mata More Turtle
Got my boy as described, came out of the bag active and alert. Would do business with them again. Excellent experience all around. - Aug. 20, 2024
Rating by k***n for Yellow-Tailed Cribo Cribo & Indigo Snakes
Easy transaction, painless transaction. - Aug. 08, 2024
Rating by s***s for Aru Green Tree Python
Couldn't be happier with my purchase. So I ended getting a second one 😁 These are some gorgeous Guyanas with amazing patterns. Thanks again 💪💪 - Jul. 26, 2024
Rating by c***s for Baby Guyana Boas True Red-Tailed Boa Constrictor
Received what i ordered, fast shipping and professional. Would do business with them again. - Jul. 21, 2024
Rating by j***g for Small Yellow Foot Tortoises Yellow-Footed Tortoise
Great looking boas and packed well. - Jul. 19, 2024
Rating by g***r for Baby Brazilian Rainbow Boas
Purchased and received exact snake I was inquiring about. The snake ate and is looking great. Superb communication from seller, would definitely recommend! - Jul. 03, 2024
Rating by d***7 for Baby Red Blood Pythons
No issue. Beautiful animal - Jun. 23, 2024
Rating by h***3 for Juvenile Guyana Boa True Red-Tailed Boa Constrictor
Straight forward, all questions answered, healthy snake - May. 19, 2024
Rating by e***8 for Baby Columbian Rainbow Boas Colombian Rainbow Boa
Very nice Amazon! Seller was prompt to answer my questions, and easy pickup at the store. - May. 15, 2024
Rating by s***s for XL Amazon Tree Boa
Rating by s***s for XL Amazon Tree Boa
Great to work with he replied fast was patient the snake arrived quick and im hearing from my brother that it is doing good and from the pictures she looks good im not home to tell for sure but so far everything looks great ! - May. 13, 2024
Rating by b***s for Adult Female Guyana Boa True Red-Tailed Boa Constrictor
Ordered a juvenile male emerald tree boa and was exactly as pictured. Seemed in good health and not dehydrated so allowed him to settle in for a few days then fed him a warm F/T rat pup which he eagerly took off forceps. - May. 12, 2024
Rating by s***r for Juvenile Emerald Tree Boa Northern Emerald Tree Boa
Snake arrived promptly, exactly as described, and in excellent condition. Seller was fantastic throughout the entire process. Very happy with them. - May. 09, 2024
Rating by b***b for Baby Yellow Biak Green Tree Pythons
The seller was honest and professional. Communication throughout was both informative as well as timely. Overall, excellent customer support 👍 Ray Van de Star Sebastopol, Ca. - Apr. 26, 2024
Rating by s***n for Adult Sulawesi Sailfin Dragon
I ordered 2 baby white lipped tree frogs. They arrived very fast, were healthy, and have good appetites. - Apr. 12, 2024
Rating by t***s for Baby White-Lipped Tree Frogs Other Tree Frog
Messaged seller and responded back fast. Answered all my questions. Great to work with. - Apr. 04, 2024
Rating by k***a for Anery Sand Boa Het Paint Kenyan Sand Boa
The snakes were great. The communication was very quick and responsive throughout even after the transaction was complete. Have made multiple purchases with Satoo and will continue. He supports his animals after the sale and that is important to me. - Mar. 25, 2024
Rating by l***s for CB Baby Malaysian Red Tailed Green Ratsnakes Red-Tailed Green Rat Snake
SATOO is truly amazing! Tiberius the Tegu is beautiful, friendly and healthy. The seller was great with communication, he shipped so quickly and we are thrilled! I will come to SATOO for my reptile needs in the future! Thank you so much! 5 stars! - Mar. 22, 2024
Rating by t***e for Black And White Tegu TAME Argentine Tegus
Mike is quick to respond and answer questions. Animal came in healthy as expected, I gave it a few days to acclimate and it ate without hesitation. I have purchased multiple animals from SATOO and all have been healthy, feeding, and as described. - Mar. 17, 2024
Rating by o***y for Juvenile Green Tree Python SALE!
Great interaction. - Mar. 11, 2024
Rating by f***3 for Juvenile Guyana Boa True Red-Tailed Boa Constrictor
They were very quick to respond with any questions I had i would highly recommend buying from them - Mar. 07, 2024
Rating by t***d for Baby Smooth-Fronted Caiman
Great seller. Fast shipping, awesome communication. I received the item as described. - Mar. 05, 2024
Rating by j***1 for CB Baby Malaysian Red Tailed Green Ratsnakes Red-Tailed Green Rat Snake
Easy to deal with, everything went well and a nice little Iguana Thanks - Mar. 02, 2024
Rating by j***i for Baby Orange Sunburst Zero Iguana Green Iguana
I received the frog a day before my sons birthday, PERFECT TIMING, awesome experience !. - Feb. 06, 2024
Rating by k***2 for Baby White's Tree Frogs
The process couldn’t have been better, my snake arrived happy and healthy, quick response and great price! - Feb. 05, 2024
Rating by b***3 for Central Plains Milksnakes Central Plains Milk Snake
Beautiful animal Everything as described - Jan. 30, 2024
Rating by w***s for LTC Proven Emerald Tree Boa Northern Emerald Tree Boa
Received the monitor just as described and even a little earlier then the eta showed through FedEx. Is still acclimating but is already eating and exploring his/her environment! - Jan. 25, 2024
Rating by r***9 for Baby Black Throat Monitors Black-Throated Monitor
I would buy from seller again - Jan. 17, 2024
Rating by j***5 for Adult Red Amazon Tree Boa
Do not buy from them. I purchased two adult cat Geckos from them and they sent me two juveniles instead the manager had no Idea on how to come to a resolution his literal response was I'm sorry I didn't pack them what do you want me to do aboutit. - Feb. 21, 2024
Rating by a***9 for 1.1 Exceptional Adult Malaysian Cat-Eyed Geckos More Gecko
Beautiful red tailed rat snake. - Dec. 19, 2023
Rating by c***t for Adult Malaysian Red-Tailed Green Ratsnakes Other Rat Snake
I'm very happy - Dec. 16, 2023
Rating by b***1 for Baby Guyana Boas True Red-Tailed Boa Constrictor
Mike was great! Animal exactly as pictured. Great communication and got the animal to me asap! - Dec. 12, 2023
Rating by b***s for UNIQUE Adult Amazon Tree Boa
Very nice folks to deal with. I would do business with them again. - Dec. 14, 2023
Rating by l***1 for Adult Guyana Boa True Red-Tailed Boa Constrictor
Great experience - Dec. 11, 2023
Rating by b***1 for Juvenile Suriname Boa True Red-Tailed Boa Constrictor
Great experience - Dec. 10, 2023
Rating by t***8 for Southern White-Lipped Python XMAS SALES HAVE BEGUN!
No problems. - Nov. 12, 2023
Rating by k***c for Baby Asian Water Monitors
Everything went well in getting the black throat monitor hatchling but haven't got reply on how an what this one been eating. Because I picked up crickets an super worms an chicken product in a can it hasn't touched anything yet - Nov. 07, 2023
Rating by r***k for Baby Black Throat Monitors Black-Throated Monitor
Received a male ETB. Had some stuck shed and minor dehydration, but nothing worth reporting. After a couple weeks he had mucus coming from his mouth, took him to the vet and they confirmed an RI that had been festering for a while. - Jan. 19, 2024
satooreptiles replied: Sorry to hear. But this animal was purchased on November 4th. There was no report of any issue or problem until this review, January 19th. A bad review 2.5 months after a purchase with no means of communication inbetween us hard to understand. - Jan. 19, 2024
Rating by s***n for Adult Emerald Tree Boa Northern Emerald Tree Boa
Awesome customer service! And awesome baby Black Throat! - Oct. 26, 2023
Rating by g***s for Baby Black Throat Monitors Black-Throated Monitor
Nice snake at a nice price. - Oct. 26, 2023
Rating by e***s for Red Stonewashed Bredl's Python Centralian Carpet Python
The item arrived on time and as described. Would purchase again. - Oct. 14, 2023
Rating by k***m for Baby Banded Water Snakes
Frogs are incredibly healthy and doing great, the seller communication was impeccable as well as the speed of shipping and quality packaging. I will absolutely make future purchases from this company. - Sep. 30, 2023
Rating by b***e for Giant Waxy Monkey Frogs Monkey Tree Frog